Responsibilities:
Assists with internal and external communication by transparently radiating
information
Determine operational objectives by studying business functions; gathering
information; evaluating output requirements and formats
Workshops facilitation and requirements elicitation
Construct workflow charts and diagrams; studying system capabilities; writing
specifications
Improve systems by studying current practices; designing modifications
Define project requirements by identifying project milestones, phases and
elements.
Assist in the definition of project scope and objectives, involving all
relevant stakeholders and ensuring technical feasibility
Assist with the development of detailed and comprehensive project plans
Report and escalate as needed
Manage the relationship with all stakeholders and their expectations
accordingly
Risk & Issue Management
Conflict management - Identify differences in understanding and issues as they
arise and elevate them to the team for resolution, or to management if needed
Create and maintain documentation as required
Timely and accurate communication and distribution of information
Assist with managing Agile/Waterfall projects - release planning, budgets,
forecasting and status reporting
Work with Product Owners to ensure that testing and feedback is completed in a
timely manner and meeting the Sprint timelines




Accountability - take ownership of assigned tasks and pro -actively managing
priorities
Growth mindset - improve based on lessons learned / feedback

Skills:
Attention to detail and ability to interact with a diverse group of senior
stakeholders, managers and subject matter experts
Able to work with distributed teams and able to achieve outcomes
Attention to detail and ability to interact with a diverse group of
stakeholders, managers and subject matter experts
Resilience - Ability to handle resistance to change
Accountability - Ability to take ownership of assigned tasks and pro -actively
managing priorities
Growth mindset - to improve based on lessons learned / feedback
Open to new ways of working – focus on setting fit for purpose agile models
rather than enforcing core agile principles if it is not practical
Solid organisational skills including attention to detail and multitasking
skills
Excellent written and verbal communication skills

Requirements:
Extensive experience in Business Analysis (over 5 years of experience)
Knowledge of Project Management methodologies
Experience in using MS Office suite, SharePoint, Visio, Jira and confluence
Experience/knowledge on managing Agile/Waterfall projects - release planning,
budgets, forecasting and status reporting