If you have a background in a leadership role within the NDIS Support/SIL environment and some Case Management/ Service Coordinator experience, this might be your next career opportunity.
Our client is seeking to add to their team of Service Coordinators in the Northern Rivers Region.Your primary responsibility will be the coordination of safe, high-quality, person -centred disability services that promote participant choice, independence, and wellbeing while ensuring full compliance with the NDIS Practice Standards and organisational governance frameworks.You will act as the operational link between participants, frontline staff, families, and external stakeholders to ensure responsive, consistent, and outcome-focused service delivery.Key ResponsibilitiesCoordinate delivery of NDIS-funded supports in line with participant goals, plans, and service agreementsCollaborate with participants, families, guardians, and allied health professionals to develop and review individualised support plansEnsure Behaviour Support Plans are communicated, implemented correctly, and supported through staff trainingMonitor participant wellbeing, service quality, and satisfaction, implementing adjustments where requiredProvide day-to-day operational guidance, supervision, and support to frontline staffSupport roster coordination, workforce performance, onboarding, and competency developmentEnsure accurate documentation including shift notes, incident reports, risk assessments,



and participant recordsSupport incident response, safeguarding, restrictive practice compliance, and duty of care obligationsParticipate in audits, quality improvement activities, and organisational compliance processesMaintain professional stakeholder communication and attend case conferences, reviews, and planning meeting.About YouDemonstrated experience working within the NDIS or disability services sectorMinimum 1-2 years of experience in NDIS or disability services is requiredStrong understanding of NDIS Practice Standards, safeguarding, and risk managementExperience coordinating support workers and service delivery in SIL, STA, or complex care environmentsExcellent organisational, communication, and documentation skillsAbility to manage competing priorities while maintaining high professional and ethical standardsRelevant qualification in Disability, Community Services, or related field (Certificate IV, Diploma, or higher preferred)RequirementsCurrent NDIS Worker Screening CheckNational Police CheckWorking With Children Check (where required)Current First Aid & CPR certificationValid Australian Driver LicenceEvidence of right to work in AustraliaWhat's on offerAn opportunity to make a valued contribution to the lives of individuals living with a disabilityGreat training and career opportunitiesA collaborative and supportive team setting
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📌 Ndis Service Coordinator (New South Wales)
🏢 The Co-Group
📍 New South Wales