Preconstruction Customer Service AdministratorOur client is a well-established national residential development business delivering quality new homes to customers across NSW.
They are seeking an experienced Customer Service Representative to join their team and manage the customer journey from contract through to construction and handover.This is a fantastic opportunity for someone who enjoys a fast-paced workplace, building strong customer relationships and coordinating multiple projects from start to finish.The RoleAs the Customer Service Representative, you will manage a portfolio of home builds, ensuring each project progresses smoothly, accurately and within the required timeframes.Managing multiple customer job files from contract through to handoverPreparing and issuing building contracts and associated documentationMaintaining accurate records of contracts, variations, selections and project informationRaising, issuing and processing variationProviding proactive communication and regular updates to customers throughout the buildManaging temporary power applications and other pre-construction requirementsPreparing project files and documentation for site supervisorsLiaising with Site Supervisors regarding construction progress, inspections and schedulingRaising and following up progress claims and paymentsOur client is a well-established national residential development business delivering quality new homes to customers across NSW.




They are seeking an experienced Customer Service Representative to join their team and manage the customer journey from contract through to construction and handover.This is a fantastic opportunity for someone who enjoys a fast-paced environment, building strong customer relationships and coordinating multiple projects from start to finish.The RoleAs the Customer Service Representative, you will manage a portfolio of home builds, ensuring each project progresses smoothly, accurately and within the required timeframes.Managing multiple customer job files from contract through to handoverPreparing and issuing building contracts and associated documentationMaintaining accurate records of contracts, variations, selections and project informationRaising, issuing and processing variationProviding proactive communication and regular updates to customers throughout the buildManaging temporary power applications and other pre-construction requirementsPreparing project files and documentation for site supervisorsLiaising with Site Supervisors regarding construction progress, inspections and schedulingRaising and following up progress claims and paymentsAbout YouPrevious experience in residential construction, customer service, project administration or a similar roleStrong understanding of the new home building process from contract through to handoverStrong written and verbal communication skillsExperience working with contracts, variations and project documentationWhat's on Offer?
Up to $90k + SuperNorwest area - Parking onsiteJoin a growing and established residential construction businessOpportunity to develop your career within the residential building industryA supportive and collaborative working environment
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📌 Preconstruction Customer Service Administrator (New South Wales)
🏢 Design And Build Recruitment
📍 New South Wales