About UsThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Why this role mattersThe Salvation Army (Salvos) is one of Australia's largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs.
Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.Number Of Positions Available1About The RoleAs a Program Administrator, you'll play a key role in keeping the Northern Victoria AOD Services Program running smoothly bringing together reception, finance, quality, and operational support to ensure staff and clients experience a seamless, well-coordinated service.Reporting to the Residential Services Site Administrator, this is a fixed-term full-time position, contracted until October ****, based on-site in The Basin, VIC.ConditionsCompensation is in accordance to the SCHADS Award - Level 3.How You Will Make An ImpactProvide frontline reception support by managing incoming calls, greeting visitors, and coordinating client arrivals with staffOversee end‐to‐end finance tasks including invoicing, reconciliations, Centrepay setups, client payments,



property management, and liaison with suppliers and finance teamsMaintain quality and accreditation processes by supporting staff, coordinating administrative functions, and assisting with new‐staff inductionDeliver broad program administration through document preparation, resource management, meeting support, record maintenance, mail handling, and oversight of shared assets and fleet vehiclesSupport WHS compliance by coordinating site maintenance, monitoring safety equipment, maintaining audit readiness, and assisting with ergonomic and emergency preparedness needsWhat you will bringA Certificate IV or Diploma in Business Administration is desirableDemonstrated experience in reception, administration, and customer service environmentsExcellent communication and interpersonal skills, with the ability to build positive relationships with diverse stakeholdersStrong attention to detail and a proven ability to manage sensitive and confidential informationWell-developed organisational, time management, and prioritisation skills, with the ability to meet deadlines in a busy environmentProficiency in Microsoft Office and administration systems, including Word, Excel, finance,



and database managementA current Employee Working with Children Check and Victorian Driver's LicenceWhat We OfferSalary packaging up to $15,900 tax free + $2,650 meal entertainment benefitGenerous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activitiesAccess to EAP and health & wellness initiatives incl Fitness PassportAboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)Ongoing training and development opportunities that enhance on the job skills and proficiencyRewarding and fulfilling purpose driven careers that have positive and sustainable / social impactsThe Salvation Army is an Equal Prospect Employer who provides an inclusive work environment and embraces the diverse talent of its people.We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration
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📌 Program Administrator (Aod Eastern Services) (Victoria)
🏢 The Salvation Army Australia
📍 Victoria