We are seeking an experienced, organised and personable Practice Manager, Administration & Billing Coordinator to join our specialist vestibular physiotherapy clinic.
This is a key role within the practice, responsible for ensuring the smooth day-to-day running of our clinic, providing an exceptional patient experience, and overseeing administrative, billing and practice management functions.
The ideal candidate will be highly organised, proactive and confident working independently, with excellent attention to detail and a genuine interest in supporting a patient-centred healthcare environment.Key responsibilitiesOversee the day-to-day administration and smooth operation of the clinicManage patient bookings, cancellations, recalls and waitlistsProvide warm, qualified and efficient reception and patient supportCoordinate clinician schedules and optimise appointment availabilityManage invoicing, payments, Medicare, private health and other billing processesFollow up outstanding accounts and maintain accurate financial recordsProcess referrals, reports,



correspondence and patient documentationMaintain accurate and confidential patient recordsLiaise with patients, referring doctors, specialists and other healthcare providersSupport practice policies, procedures and compliance requirementsAbout youPrevious experience in healthcare administration, practice management or medical billingStrong understanding of Medicare, private health and healthcare billing processesExcellent organisational and time-management skillsHigh attention to detail and accuracyExcellent communication and interpersonal skillsConfidence dealing with patients, healthcare professionals and external providersAbility to manage competing priorities and work calmly in a busy clinical environmentStrong computer and practice-management software skillsA proactive, solutions-focused approachThe ability to work independently while being a supportive team memberBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Physiotherapy Practice Manager (Queensland)
🏢 VertiGO Physio and Rehab
📍 Queensland