Are you passionate about improving digital experiences for students and citizens by enabling digital transformation in the government, non‐profit, health, and education sectors through innovative application of cloud technologies?
Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud.
The Digital Innovation Lead is a strategic business development role within the Cloud Innovation Program team.
You will accelerate the implementation of replicable public sector cloud successes by organizing Innovation Challenges — rapid product development lifecycle opportunities that solve significant community and domain problems through information technology.
Innovation challenges address tangible problems such as tracking water quality, sharing city transportation data, or enhancing security awareness and literacy.
Building on Amazon's 'Working Backwards' approach, you will bring together AWS public sector customers and technology partners to identify, demonstrate, and implement innovative solutions.
Key Job Responsibilities
INSPIRE — Thought Leadership & Community Building
Identify: work with sponsor institutional assets to identify and prioritise Innovation Challenges that will have maximum community impact
Community: assess the potential to engage the specific Innovation Challenge community and design communications and outreach programming
Lead Amazon innovation workshops (e.g., Working Backwards, PRFAQ) to energise and engage stakeholders
Share: promote the 'change the world' government digital transformation agenda by vigorously promoting Innovation Challenge solution assets in collaboration with AWS partners and business units
Represent the voice of the customer and remain accountable for exposing the business opportunity represented by the challenge




Build and maintain a public profile as a thought leader in public sector digital innovation
TRANSLATE — Strategic Engagement & Solution Design
Collaborate: facilitate communication amongst stakeholders in implementing the Working Backwards approach to innovation
Design and facilitate Innovation Challenge workshops that bring together public sector mission owners, technology partners, and solution vendors
Help define the specific stakeholder community needed for each Innovation Challenge
Build communication plans and leverage innovation infrastructure to enable persistent engagement
Work hand‐in‐hand with end customer sponsors to communicate the value of Innovation Challenge participation
Position Innovation Challenges as strategic business development campaigns that engage stakeholders through the full range of communication mechanisms
ENABLE — Execution & Scalable Impact
Enhance: work with Innovation Challenge participants, including technology partners, to iterate through and experiment with solution options
Document: create assets on what worked well and what failed, to be shared with the Innovation Challenge community globally
Lead a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor
Adapt quickly and work cooperatively with varied subject matter experts across government, education, and health
Build replicable frameworks and toolkits that enable other teams and regions to launch Innovation Challenges independently
Measure and report on challenge outcomes,



building the evidence base for cloud‐enabled public sector innovation
Basic Qualifications
Experience in product or program management, product marketing, business development or technology
Experience in launching new products
Experience with written and verbal communication and presentation
Experience in customer‐facing leadership roles
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Bachelor's degree, or AWS certification such as AWS Solutions Architect, or a similar cloud certification
Expertise in one or more of: Lean Startup methodology, Design Thinking, User Experience, Product Management, Experimentation
Preferred Qualifications
Experience as a founder or executive focused on the digital marketing segment, or as a digital marketing practice leader or business unit owner
Working knowledge of innovation and product management approaches, ideally with Amazon‐specific experience
Knowledge of AWS services and their application in state/local government, education, and health
Proven commitment to work with public sector mission owners to expose effective solutions that improve the delivery of government services to citizens
Background in business development, market analysis, and value proposition development in response to public sector RFPs/RFTs
Experience working as a marketing manager for an IT solution provider
Experience as an innovation coach, including leading workshops
Amazon is an equal chance employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon Web Services Australia Pty Ltd – Job ID: A********
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📌 Digital Innovation Lead, Aws Worldwide Public Sector | Australia & New Zealand (Sydney)
🏢 Amazon Web Services (AWS)
📍 Sydney