Concentrix Catalyst is seeking a strategic, commercially minded Head of CCaaS Customer Success to own the full customer value journey for our CCaaS platform, from first engagement through to long-term retention and expansion.
This senior leader will guide pre-sales, onboarding, adoption and renewal, ensuring customers realise lasting value.You'll lead across Solutions Engineering, Customer Success and Onboarding, building scalable playbooks, ROI analytics and structured success plans.
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📌 Head Of Ccaas Customer Success & Growth (Sydney)
🏢 CNX
📍 Sydney
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