We are hiring a remarkable Customer Service Administrator to join our productive team at JELD-WEN in Stapylton 4207, QLD.
Growing your career as a Full Time Customer Service Administrator is a great opportunity to develop productive skills.
If you are solid in presentation, persuasion and have the right personality for the job, then apply for the position of Customer Service Administrator at JELD-WEN today!
About our Organisation
The JELD-WEN Family of Companies is a leading international building materials Group, known for superior quality, service and innovation in the design of windows, doors, shower screens and wardrobes.
As part of that large and successful group, Stegbar has a strong reputation in the industry for manufacturing high-quality products that enhance the environments in which we live. Along with excellent service to our customers and the safety and development of our people, our key priority is providing a supportive, professional, welcoming environment for employees to achieve their full potential.
About our Opportunity
As one of our Customer Service Administrators, you will be an integral team member supporting the day to day activities of our field sales and office customer service teams. You will be a part of a professional, close-knit team who strive to provide an exceptional level of customer service to new and existing construction and residential customers.
A key part of your role will be answering phone calls from current and potential customers and directing them to the required colleague, or helping them to book a visit from one of our sales representatives.
The other key element will be providing administration support to the customer service team, which will include scanning and indexing documents, managing email inboxes, issuing glazing certificates and general data entry.
About You
You will need to have previous administration and customer service experience to be considered for this role. Experience within manufacturing would be beneficial but not essential as we’re looking for a customer-focussed team player with good people skills, and full training will of course be provided.
You will also be:
- highly organised and able to multi-task and prioritise
- able to work in a fast-paced manufacturing environment
- confident using MS Word, Excel and Outlook, and able to quickly gain competency with in-house systems
What's on Offer
- permanent full-time, Monday to Friday 7:30am - 3:30pm
- on-site parking
- ability to schedule leave every Christmas
- additional day’s leave for your birthday
- ongoing training and career development
- generous discounts on our extensive range of JELD-WEN products
Your Next Steps
This is an excellent opportunity to progress your customer service or administration career. If you are a highly organised with strong interpersonal skills, then we would love to hear from you!
JELD-WEN builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia.
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.
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Benefits of working as a Customer Service Administrator in Stapylton 4207, QLD: