Customer Service, Sports and Racing Trader - swiftbet

Who are we?

Do you want to work in a fast-growing workplace, with an awesome culture and unlimited opportunities for personal growth?

Look no further than swiftbet, one of the newest and fastest growing online betting companies in Australia. We are a young, dynamic team with a strong focus on data-driven decision making and constant innovation. We are constantly looking at providing the best possible user experience for our diverse client base and we promote an open discussion workplace. If you have an idea or a suggestion, we want to hear it.

What we are looking for?

- A driven person with a genuine love of sport, racing and everything between looking to embrace casual work including most weekends.
- Someone who is team-orientated and thrives in a energetic, quick-paced environment.
- Strong interpersonal skills and a keen interest in technical problem-solving.

A typical day in the swiftbet office:

- Deal with customer queries via live during day shifts.
- Being the first point of call for the business.
- Using in house models and tools to monitor and business activity.
- Awareness and Implementation of Responsible Gambling and AML/CTF Policy.
- Communicating with the day trading team.
- Opportunity to become a full time sports and racing trader.

We actively encourage a mobile workplace,



so after an initial trial period and if it suits you, there may be opportunities to work remotely or from home on occasions.

We are also very passionate about personal development and utilising employee skills, so while your day might look like this initially, if we think that your skills can be utilised in additional areas of the business, it might look a whole lot different!

Desired Skills

- Tech savvy and a willingness to learn.
- Great interpersonal skills.
- Proficient in Microsoft Office products.
- The ability to work autonomously and make quick decisions.
- A genuine interest in innovation and creativity.

Benefits

- Competitive casual rates with penalties for working Saturdays, Sundays and Public Holidays with the aim to move to full time.
- Opportunities for professional and personal development.
- On-the-job training in various software packages as well in-house data analysis tools.
- Each staff member is provided with a laptop.

Employer Questions

As part of the application process please answer the following questions:

1. What is your Visa Status?
2. What is your current employment status and notice period?
3. Have you ever been banned or permanently self-excluded from an online wagering operations?
4. Have you ever worked for a corporate bookmaker?
5. Are you available to work most weekends?

📌 Customer Service & Junior Sports & Racing Trader (Melbourne)
🏢 Important Company of the Sector
📍 Melbourne