18 Aug
|
Alexander Appointments
|
Brisbane
18 Aug
Alexander Appointments
Brisbane
Global Organisation offering a Rewarding CareerFull training providedWe are looking for motivated Customer Service Representatives to join a collaborative and high-performing customer support team.
If you enjoy working with people, thrive in a fast-paced setting and are looking for genuine career progression, this could be the opportunity you've been waiting for.Whether you're coming from customer service, administration, retail, hospitality or a contact centre environment, full training will be provided to set you up for success.About the RoleAs the first point of contact for customers, you will provide professional support and resolve a variety of account-related enquiries.
You will investigate issues, liaise with internal teams and ensure every customer interaction results in a positive outcome.Working across phone, email and online customer portals, you will build relationships, solve problems and deliver an exceptional customer experience.This is a large team offering multiple avenues to grow your career either sideways or upwards....
.2IC, Team Leader, Supervisor....
.opportunities are endless!
Key Responsibilities:Respond to customer enquiries via phone,
email and online portalInvestigate customer requests and provide timely solutionsManage account-related enquiries with professionalism and accuracyLiaise with internal teams to resolve customer issuesMaintain accurate customer records and system updatesDeliver a positive customer experience with every interactionWork collaboratively to achieve team service goalsAbout You:We're looking for someone with a positive attitude, strong communication skills and a genuine desire to build a long-term career.
Our client will teach the rest!
You will ideally have:Excellent communication and relationship-building skillsStrong attention to detail and confidence working with information and numbersGood problem-solving skills and the ability to manage multiple tasksConfidence using computer systems and learning new technologyA proactive, team-focused approach and willingness to learnWhat's on Offer?
Permanent full-time opportunityBrisbane CBD location close to public transportCompetitive base salary plus bonuses and incentive programsComprehensive training and ongoing supportGenuine career progression within a global organisationSupportive leaders and an inclusive team cultureFun, fast-paced environment where your contributions are recognised
#J-*****-Ljbffr
📌 Customer Service Representative (Brisbane)
🏢 Alexander Appointments
📍 Brisbane