Customer Service & Cloaking Attendants - EVENT STAFFThis is a high-profile international sporting event, with tens of thousands of fans expected.
We are looking for people who are confident working with the public, communicate exceptionally well and understand what outstanding customer service looks like in a busy event setting.About the roleCustomer Service Ambassadors will be the friendly face of the event, helping fans navigate the venue and ensuring they have a positive experience from the moment they arrive.
Cloaking Attendants will assist with the safe and productive management of patron belongings and entry processes.Key responsibilitiesHelp fans navigate the venue and ensure positive guest experienceAssist with safe and efficient management of patron belongings and entry processesCommunicate clearly and professionally with a diverse range of customersRemain calm, helpful,
and professional during busy periodsMaintain professional presentation and grooming standards throughout shiftWork effectively as part of a large teamAbout youExcellent spoken English and confident verbal communicationFriendly, approachable, and professional mannerStrong personal presentation and grooming standardsReliable and positive attitudeAvailability for entire event (Thursday, Friday and Saturday), commencing at approximately 6:00am-08:00am each dayPrevious major event or stadium experience highly regardedExperience in customer service, hospitality, events, front-of-house, retail, venues or guest servicesProfessional Presentation RequiredThis is a premium, high-profile event and professional presentation is essential.Uniform:Black business shirtBlack enclosed leather business shoesAll staff are expected to maintain neat, professional grooming and presentation throughout their shift.Due to the volume of applications, only shortlisted candidates will be contacted.
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