BBT Finance is seeking a Para broker / Office Assistant to join the team in Penrith, NSW.
This is a full-time position offering an exciting opportunity to support our mortgage broking operations whilst developing your skills in the financial services industry.
You will work alongside an experienced broker, providing essential administrative and client-facing support to ensure smooth day-to-day operations.
This role is ideal for someone looking to establish a career in mortgage broking and property whilst maintaining a strong organisational foundation.What you'll be doingProviding administrative support to mortgage broker, including preparing documentation, managing files and maintaining accurate recordsAssisting with client communications via telephone, email and in person to gather information and answer enquiriesProcessing mortgage applications and ensuring all required documentation is complete and submitted to lendersCoordinating with lenders, valuers and other third parties to progress loan applicationsMaintaining and organising client databases and filing systemsSupporting the scheduling of client appointments and managing broker calendarsOptimising training programs and workflowsAssisting with general office management tasks including reception duties, data entry and report preparationProviding exceptional customer service to clients at various stages of their mortgage journeyManage, maintain and grow an existing loan bookWhat we're looking forStrong organisational and time management skills with the ability to prioritise multiple tasksExcellent written and verbal communication abilities with a professional demeanourProficiency in Microsoft Office applications including Word,



Excel and OutlookAttention to detail and accuracy in data entry and document preparationCustomer service experience, ideally in a professional or financial services environmentA willingness to learn about mortgage broking and financial services productsAbility to work effectively both independently and as part of a teamProfessional telephone manner and solid interpersonal skillsPreferably, experience with mortgage broking software or banking systems (training will be provided)A commitment to confidentiality and compliance with financial services regulationsWhat we offerFull-time permanent employment in a supportive and professional environmentComprehensive on-the-job training to develop your mortgage broking knowledge and skillsOpportunity to work towards relevant industry qualifications and professional developmentA collaborative team culture where your contributions are valuedCompetitive remuneration packageFlexible working arrangements where possibleCareer progression opportunities within BBT FinanceA workplace focused on employee wellbeing and work-life balanceAbout usBBT Finance is a trusted mortgage broking firm dedicated to helping clients navigate the complexities of home lending.
Based in Penrith, NSW, we pride ourselves on delivering personalised service, expert advice and innovative solutions to our clients.
Our team is committed to building long-term relationships with clients and maintaining the highest standards of professionalism and integrity.
We operate in the mortgage and financial services sector and real Estate, where our mission is to simplify the lending process and empower clients to make informed decisions about their financial future.
At BBT Finance, we value teamwork, continuous learning and customer-centric service.
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📌 Para Broker / Office Assistant (New South Wales)
🏢 BBT Finance
📍 New South Wales