We are searching for an enthusiastic Operations Specialist to join our all-star team at InLife Independent Living in Melbourne.
Growing your career as a Full Time Operations Specialist is a great opportunity to develop useful skills.
If you are strong in problem-solving, critical thinking and have the right experience for the job, then apply for the position of Operations Specialist at InLife Independent Living today!

About us

InLife is a rapidly growing, financially healthy social enterprise with a vision that all people with disability live full and fulfilling lives. We help to make this happen by supporting our clients and their carers with high quality, hassle-free personal assistance in the home.

As well as the basics of personal care and support, we provide a supportive and empowering environment to help navigate life's choices and opportunities. Everyone at InLife is working towards the same purpose: to positively transform the experience of disability support. With a genuine desire to make a difference, we believe we're doing it, one team at a time.

We understand that if we're serious about our vision to transform the experience of disability support (and we are!), we need to employ excellent people and help them perform at their best. No matter whether you work directly with our clients or behind-the-scenes at InLife HQ, you'll play an important part in making sure we deliver outstanding service.

The role

Operational and administrative support for recruiting, onboarding and rostering processes, and our growing base of InLife casual support workers (Assistants) and full time Coordinators.

Key Accountabilities

Manage the employee onboarding process for all new Assistants,



including to:

- Liaise with new staff members to provide information on onboarding and induction requirements
- Issue new staff their contracts of employment and other necessary documentation
- Ensure a positive employee experience throughout the onboarding process
- Support new team members to meet individual compliance requirements
- Regular reporting on new staff induction progress
- Maintain organisational records and prepare regular reports on staff individual compliance with employment requirements

Provide operational support for rostering requirements, including to:

- Oversee the completion of the weekly roster approval process
- Coordinate and maintain the forward rostering process
- Liaise with current Assistants and the client coordinators regarding staff availability and roster gaps
- Ensuring that rostered workloads are compliant with our rostering principles

Provide operational support for payroll processes, including to:

- Efficiently respond to and resolve Assistant payroll queries
- Liaise with staff and the InLife Finance team on our quarterly superannuation payment process

To be successful you'll have

- Superior organisational and administrative skills and attention to detail
- Ability to communicate effectively, both written and verbal




- Competency in understanding HR records management and rostering systems
- Capability in navigating relevant legislative and Award employment conditions and requirements
- A 'can-do' attitude coupled with an eye for continuous improvement

Additional requirements

You will need an NDIS Worker Screening Check or a Police check. This is a mandatory requirement before you can start work, which came into effect on 1 February 2021.

Benefits

We offer great wages, great benefits and a supportive team culture (plus a strong commitment to birthday cake!). Salary packaging benefits are available too, which can help you maximise your take home pay.

A note about inclusion...

At InLife, diversity and inclusion is part of our DNA. We celebrate the amazing differences we all bring to our work and we actively ensure that everyone feels safe and supported in our workplaces.

We welcome and encourage applications from everyone and our hiring decisions will never be based on things such as your gender identity, disability, age, religion, ethnicity, sexual orientation or cultural background - because they simply aren't relevant to doing an awesome job (and you are protected from this kind of discrimination under Australian law).

We also know that we continue to learn more about inclusion every day, so if there is something you think we could do differently to make InLife a place you could picture yourself working, we're all ears.

Benefits of working as a Operations Specialist in Melbourne:

● Learning opportunities
● Advancement opportunities
● Competitive salary

📌 Operations Specialist - Urgent Hire (Melbourne)
🏢 Important Business
📍 Melbourne