- Monday to Friday 8am-4:30pm
- Rostered Saturdays 8:30am to 12:30pm
- Located at Kewdale WA
- Leading supplier of machine tools and accessories
- Experience using Pronto an advantage

What's it all about?

Conveniently located in our Perth Branch at Kewdale we are looking for a person to work in our office assisting the sales and office team to process sales orders, serve customers and help out with general office tasks.

- You’ll collaborate with the sales team to process and follow up on customer orders, ensuring accuracy and timely delivery. Identify potential upselling or cross-selling opportunities.
- Develop a deep understanding of our product range, features, and benefits to assist customers effectively and make informed recommendations.
- Accurately process and track customer orders, coordinating seamlessly with warehouse and logistics teams to ensure efficient delivery.
- Complete data entry, maintain customer records, prepare sales reports, and assist with other duties as needed.
- Cultivate positive relationships with trade customers, understanding their unique needs and providing personalized support to enhance their experience.
- You’ll be involved in all aspects of our administrative processes and frequently in contact with Hare and Forbes customers and will need to be well spoken and well presented.

We’ll provide training and guidance, and you’ll develop an extensive and impressive set of skills working with us.

What will you need to do the role?

- Previous customer service experience, ideally in a hardware/retail environment (advantageous but not essential).
- Excellent communication skills,



both verbal and written, with the ability to engage effectively and provide clear information.
- Strong organizational skills, attention to detail, and ability to multitask.
- Proficiency in MS Office (Word, Excel, Outlook) and comfortable with computer systems.
- Experience in Pronto ERP software would be an advantage.
- Customer-centric mindset, adaptable to various customer situations and needs.
- Proactive and self-motivated, capable of working independently and collaboratively within a team.
- Flexibility to work full-time hours.

Who are we?

Established in 1930, Hare & Forbes has been one of the largest suppliers of engineering, automotive, wood working and workshop equipment to the Australian and Recent Zealand markets for over 90 years. With over 200 employees and supply branches in Sydney, Brisbane, Melbourne, Adeliade, Perth Auckland and Christchurch we provide unparalleled service to the general public, business, industry and government. Our staff are a dedicated team of professionals, committed to ensuring the very best in customer service and quality.

Salary and Benefits

- A very attractive salary is on offer.
- As well as the benefits of working with a very experienced team of professionals you'll work Monday to Friday with only rostered Saturday mornings, but no Sundays or public holidays.

How to Apply

Click on the "Apply" button to submit your resume and cover letter.

Hare & Forbes is an equal opportunity employer.

Only applicants with the right to work in Australia need apply

Mandatory police background and pre-employment medical check required

📌 Sales Assistant (Kewdale)
🏢 Recognized
📍 Kewdale