We are looking to hire a focused Customer Service and Support Officer to join our passionate team at Hays in Adelaide.
Growing your career as a Full Time Customer Service and Support Officer is a fantastic opportunity to develop relevant skills.
If you are strong in people management, planning and have the right experience for the job, then apply for the position of Customer Service and Support Officer at Hays today!

Join a Federal Government Customer Service team to deliver exceptional Face to Face Customer Service

Your new company
This Federal Government Department are seeking Multiple Customer Service experts to join them for an initial engagement of 12 months with potential for further extensions.

Your new role
You will provide exceptional face to face customer service including during routine application appointments. Along with this you will perform administration tasks related to the customers application and Quality Assurance checks on the final product. There may also be some back-office data entry and administration tasks that you will assist with when not with customers

What you'll need to succeed

- Exceptional verbal and written communication skills
- The ability to work under pressure, in a fast-paced environment with high accuracy.
- The ability to continuously update yourself on current policies and procedures.
- Previous experience working on a computer system is required as you will be expected to have the ability to navigate multiple programs while with a customer.
- Previous experience working within a professional customer service workplace is highly desired




- A current National Police clearance and a willingness to obtain and maintain a Baseline Clearance upon commencement is required
- You must be an Australian Citizen to be considered for this role.

Shortlisted candidates will be required to complete a customer service skill test prior to being presented for this vacancy.

What you'll get in return
A temporary role within Federal Government with an indicated initial engagement of 12 months plus potential for further extensions. A supportive team environment with continual training and development. A competitive hourly rate of $38 + Super per hour and a newly refurbished office space.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online Timesheet submission and approval
- No hidden feed or costs for our services
- An online training platform to upskill yourself
- Regular contact with local Adelaide consultants throughout the duration of your assignment

What you need to do now
Your Customer Service expert, Nicola Cowan is recruiting this exciting vacancy. If this sounds like the role you have been looking for, hit the apply now button to submit your application. For a confidential discussion about this role, please contact Nicola on Show phone number.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

SA Licence number : LHS 297508

Benefits of working as a Customer Service and Support Officer in Adelaide:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package

📌 Customer Service and Support Officer - Start Now (Adelaide)
🏢 Recognized
📍 Adelaide