We are on the lookout for a motivated Customer Service Consultant to join our high calibre team at Aston Carter in Sydney.
Growing your career as a Full Time Customer Service Consultant is an amazing prospect to develop exceptional skills.
If you are strong in project management, persuasion and have the right initiative for the job, then apply for the position of Customer Service Consultant at Aston Carter today!
Job Snapshot
Location:
Sydney Other
Work Type:
Contract
Category:
Admin/Customer Service
Job ID:
537969
Job Summary
The Organisation
Aston Carter have partnered with a nationally recognised company within the Financial Services industry to recruit two Customer Service Consultants for contract positions with strong views of extension. Our client places high importance on training and up-skilling their workforce to equip them with the right skills to succeed and progress in their careers.
The Opportunity
This is a fast-paced role that requires someone with exceptional time management skills and the ability to build relationships with suppliers, customers and internal stakeholders. As a Customer Service Consultant, you will support a high level of customer satisfaction through efficient, effective and timely co-ordination of customer orders,
ensuring proactive communication with all stakeholders throughout the order process. Working within a supportive team, this role will be given the support to succeed.
The Role
As a Customer Service Officer, your day-to-day duties may include:
- Meeting customer expectations with timely execution & co-ordination of the order process.
- Liaise with suppliers and internal stakeholders to provide professional outcomes for the delivery of customer orders.
- Update and maintain accurate customer and merchant records.
- Comprehensively learn & understand company products, processes & systems.
Desired Skills and Experience
- Previous Customer Service & Junior Administration experience.
- Previous experience in direct dealings with customers and suppliers
- High level of initiative, motivation, energy and drive to achieve KPI’s.
- Driven and determined attitude with the ability to work efficiently under pressure.
For more information you can email Travis Jenkins in our Sydney office at View email address on jobs.en-au.astoncarter.com quoting Job Reference 537969 or alternatively, apply here to register your interest
Benefits of working as a Customer Service Consultant in Sydney: