We are on the lookout for an ambitious Customer Service Representative to join our dynamic team at BlueScope in Tamworth 2340, NSW.
Growing your career as a Full Time Customer Service Representative is a fantastic opportunity to develop excellent skills.
If you are solid in presentation, persuasion and have the right initiative for the job, then apply for the position of Customer Service Representative at BlueScope today!

Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Tamworth team as a Customer Service Representative . Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

In this varied role, you will be the first point of contact for our resellers, roof fix and building customers requiring a variety of superior products and solutions that we offer. Your day will see you managing the customer order lifecycle from beginning to end, ensuring that orders are processed accurately and in a timely manner. Partnering closely with internal teams to deliver on customer expectations, success will grow from your ability to embrace the persistence to see a job through to the end.





What Will You Do?

Being the face of BlueScope for our customers, you will be:

- interact with our customers via phone and email managing orders, quotes and queries
- follow up quotations and enquiries converting these into sales opportunities
- collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, and delivery timetable
- providing internal support and regular feedback to our sales teams with customer information
- resolving issues and seeking ways to improve the customer’s experience

More About You

A self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time, you enjoy working in a dynamic environment and part of a supportive team. In addition, you will bring:

- excellent communication, negotiation, and interpersonal skills
- strong customer focus with the ability to resolve issues effectively and efficiently
- the ability to pick up new and custom IT systems quickly
- a proactive approach in building constructive and effective relationships




- high attention to detail and ability to complete multiple tasks simultaneously
- a commitment to your own safety and well-being while caring for others

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

- create and deliver innovative solutions that drive transformation in our business
- make an impact that really does shape the world we live in
- keep growing through continuous learning and development opportunities
- enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers

Together we can make a world of difference.

Applications close Tuesday, 7th February, 2023.

Benefits of working as a Customer Service Representative in Tamworth 2340, NSW:

● Company offers great benefits
● Company offers career progression opportunities
● Attractive package

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