We are looking to hire an enthusiastic Customer Service Representative to join our dynamic team at White Fox Boutique in Rosebery 2018, NSW.
Growing your career as a Full Time Customer Service Representative is an amazing opportunity to develop productive skills.
If you are strong in creativity, project management and have the right drive for the job, then apply for the position of Customer Service Representative at White Fox Boutique today!
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.
Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.
Due to rapid growth and expansion we have an exciting opportunity for a Customer Service Representative to join our Customer Service Team ensuring the customer experience on site is at a high level of satisfaction.
The perfect role for someone who is looking to get into the fashion industry & learn everything about e-commerce!
Think this could be perfect for you? Apply below!
Meet The Team: CLICK HERE
Responsibilities:
- Communicating with customers & ensuring customer satisfaction on emails & live-chat
- Handle customer queries professionally,
provide knowledgeable solutions and follow up as required
- Ensuring customer profiles & communication is documented
- Working with the returns team on processing returns & faulty replacements
- Assisting with warehouse duties and stock management
- Provide back up and support to other Customer Service team members as/when requested
Requirements
- Previous customer service experience within a fashion retailer preferred (either online or in-store)
- Strong organisational skills, ability to multi-task & show initiative
- Experience in a fast paced working environment
- Excellent communication skills
- Excellent attention to detail
- Strong grammar skills
- Ability to work independently as well as part of a team
- Comprehensive computer skills with an iMAC
Benefits
- Stunning brand new offices with an onsite gym
- Monthly clothing allowance + ongoing clothing discounts
- Fun events throughout the year & amazing work culture
- Career progression within White Fox
Perks of working as a Customer Service Representative in Rosebery 2018, NSW:
● Company offers great benefits
● Advancement opportunities
● Advantageous package
📌 Customer Service Representative - Immediate Start (Rosebery)
🏢 Important Business
📍 Rosebery
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