We are on the lookout for a capable Customer Support Representative to join our vibrant team at Hitachi Construction Machinery (Australia) Pty Ltd in Canberra 2600, ACT.
Growing your career as a Full Time Customer Support Representative is an incredible opportunity to develop competitive skills.
If you are solid in project management, adaptability and have the right initiative for the job, then apply for the position of Customer Support Representative at Hitachi Construction Machinery (Australia) Pty Ltd today!
About Us
Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.
The Opportunity
HCA's Canberra branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Southern Region. This role will have you selling market leading products and service across the quality Hitachi range through a mix of business development and account management. Your responsibilities will include:
- Handling the important link between customers and the company to ensure Hitachi's high level of service delivery is maintained at all times
- Promoting and generating parts and service sales streams with the intention of increasing sales
- Undertake customer machine inspections with a high attention to detail
- Identifying and developing presentations when negotiating with new prospects
- Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activity
- Personable and Professional presentation with strong communication skills - both written and verbal
Skills & Experience
To be successful in this role, you will need:
- Demonstrated service sales or parts interpreting experience within the Mining, Construction or Earthmoving industry will be advantageous
- Genuine desire to deliver Hitachi's Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
- A motivated and ambitious commitment to meet and exceed sales targets
- Strategic and Analytical capability to assess value, including the use of CRM
- Confident, courteous and professional communication and presentation skills
- Self-motivated and the ability to work autonomously and a current driver's license
Benefits
- A rewarding Base Salary + Super + Commission Structure + Fully Maintained Company Car
- Tools of the trade including your own laptop and mobile
- Discounted health insurance premiums with Medibank & access to exclusive discounts on goods and services
- Supportive management who value your input in finding new and improved ways to achieving success
- Continuous training and upskilling with access to the latest technologies
- Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work!
Benefits of working as a Customer Support Representative in Canberra 2600, ACT:
● Company offers great benefits
● Advancement opportunities
● Attractive package