Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ.
We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.Due to continued growth, we are seeking a Service Coordinator - Fire/Electrical to join our team in Sunshine Coast.Job DescriptionThe Role:Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.Maintain client portals,
generate invoicing and work orders in order to meet client KPIsCoordinate subcontractor administration and support with monthly reportingManage inbound calls from clients and technicians.Desired Skills and ExperienceSelection Criteria:Previous experience working in a customer service based roleIdeally has exposure in the Service industry - however not essentialConfident with technology and can work within complex in house systems, including MS Word, Excel and OutlookWillingness to learn, with excellent communication skillsStrongtime management skills and attention to detailPossess a positive, proactive customer focused approachGraduates encouraged to apply, with training facilitated for the right candidateWhy Grosvenor?
Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks.
Add this to the excellent culture that comes with a great team of passionate people all working towards a common goal - delivering the best, proactive service for our clients!
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