About Carers SA
Carers SA is the peak body for Carers in South Australia, advocating for greater recognition and improved support.
Carers SA provide services and support for Carers of all ages and is the Statewide lead Carer Gateway provider.
Carers SA is a flexible, ethical, and inclusive organisation with dedicated staff located statewide, working to improve the health, wellbeing, and resilience of Carers.
At Carers SA, you'll join a skilled team that values your contribution, supports work-life balance, and is committed to maintaining a child-safe environment.
About the Role
As the Team Leader – Young Carer Services, you will lead and support a team of Young Carer Connectors (across South Australia) to deliver high-quality, strengths-based support to Young Carers aged 5–26.
You will oversee intake, assessment, and connection to supports, ensuring services are delivered in line with program guidelines and a "resolution at first point of contact" approach.
This is a hands-on leadership role where you will mentor staff, manage performance and wellbeing, and support the team to respond to complex and sometimes high-risk situations involving children and young people.
You will foster a safe, inclusive and trauma-informed service environment, ensuring compliance with child protection, safeguarding, and risk management requirements.
Working closely with the Program Manager, you will also drive continuous improvement, strengthen partnerships with schools, youth services and community organisations, and support initiatives that increase awareness and engagement with Young Carers across South Australia.
This is a full-time maternity leave contract through to 30 June ****,



offering an opportunity to step into a key leadership role within Young Carer Services.
Key Responsibilities (not limited to):
Lead, coach and support a team of Young Carer Connectors to achieve program outcomes and performance indicators
Oversee intake, assessment and support processes, ensuring quality and consistency
Provide guidance and decision-making support in complex or high-risk situations
Deliver coaching and performance development
Promote a strengths-based, trauma-informed and child-safe approach across the team
Build and maintain strong relationships with schools, youth services and community partners
Support outreach, engagement and awareness activities to identify and connect with Young Carers
Monitor service quality through data, reporting and continuous improvement initiatives
Ensure compliance with child protection, safeguarding, WHS and service delivery standards
About You
You will be a confident and values-driven leader who is passionate about improving outcomes for children and young people.
You'll bring strong leadership capability, emotional intelligence, and the ability to guide teams through complex and sensitive situations.
You will also have:
Experience leading or supervising teams within youth, community or human services
Strong understanding of the needs and challenges facing young people and families
Demonstrated experience in child protection,



safeguarding and working with complex cases
Ability to lead with empathy, build capability, and foster a positive team culture
Excellent communication and stakeholder engagement skills
Strong decision-making skills and ability to work under pressure
Experience using data and reporting to monitor service quality and outcomes
Desirable:
Experience working with Young Carers
Knowledge of youth services, education systems and community support
Relevant tertiary qualification in Social Work, Community Services or similar
You will also have:
A current DHS Working with Children Check
A National Police Check
Mandatory child protection training (or willingness to complete)
Why Join Us?
At Carers SA, you will be supported to do meaningful work in a culturally safe and empowering environment in a culturally safe, inclusive, and supportive workplace.
You'll also benefit from:
Salary packaging up to $15,900 tax free
Flexi Time and wellbeing programs
Inclusive workplace culture where your identity is valued and respected
How to Apply
If you're ready to lead a passionate team and make a meaningful impact in the lives of Young Carers, we'd love to hear from you.
For more information, contact Amy Walter (People and Culture) or Tom Salerno (Program Manager Carer Services) on **************.
A copy of the Position Description is available on Carers SA website here: Careers – Carers SA.
Please submit your resume and a cover letter detailing your experience and why you're a excellent fit for this role.
Applications close at 9.00am, Monday, 31 August **** or may be earlier if we find the right candidate for the role.

📌 Team Leader (Young Carer Services) (South Australia)
🏢 Carers Association of
📍 South Australia