Venues Administration & Bookings OfficerVenues Administration & Bookings OfficerSalary $72,****** to $84,****** p/a (pro-rata) + super *Make a real difference in your community by helping bring Ku-ring-gai's venues, events and visitor experiences to lifeAbout Ku-ring-gai CouncilKu-ring-gai is one of Sydney's most beautiful and environmentally rich areas, located just 16km north of the CBD.With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.About the roleCouncil is seeking a Venues Administration & Bookings Officer to join our Visitor Experience & Events team.
This is an exciting opportunity to play a key role in the successful administration and operation of community, tourism and event spaces across Ku-ring-gai.Your duties will include, but are not limited to:Manage venue bookings from enquiry to completion, including seasonal, casual, community, Council and filming bookingsDeliver excellent customer service, building positive relationships with hirers and responding to enquiries by phone, email and correspondenceCoordinate booking administration, including forms, risk documentation, invoicing, bonds, pre-payments and accurate record keepingWork closely with venue and operational teams to ensure facilities, equipment and spaces are prepared and presented to a high standardSupport events, programs and promotions, including event administration, Wild Birthday bookings, social media, webpages and electronic communicationsMonitor and report on venue operations, preparing booking, usage,



income and customer satisfaction reports and identifying opportunities to maximise venue useQualifications, Skills & ExperienceWe're looking for someone who:Has experience in administration, venue bookings, account management or a related field, supported by relevant qualifications or experienceHolds a current Class C Driver's LicenceHas a strong customer service focus and enjoys working with a diverse range of hirers, customers and stakeholdersIs highly organised, able to manage competing priorities, work independently and meet deadlinesHas strong communication and teamwork skills, with the ability to work collaboratively across venues, teams and Council departmentsIs confident with technology and administration systems, including Microsoft Office, with experience or the ability to learn booking, records, web and social media systemsOpportunity to purchase up to 2 weeks additional annual leave per calendar yearAccess to a wide range of development and training opportunitiesSupportive, collaborative and values-driven team cultureAccess to Fitness PassportAnnual Health & Fitness reimbursement of up to $100 (subject to eligibility)Novated Lease options available for private use vehiclesFree onsite parkingFree confidential Employee Assistance ProgramConvenient Ku-ring-gai location with beautiful natural surroundingsFor more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.
*Salary is equivalent to $43,****** - $50,****** p/a for 21 weekly hours + superCloses: 11:30pm, Monday 31 August ****Ku-ring-gai Council is an equal chance employer
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📌 Venues Administration & Bookings Officer (New South Wales)
🏢 Ku-ring-gai Council
📍 New South Wales