As a Customer Care Team Member, your work will directly support patient safety, comfort and care.
This is a hands-on, practical role where you'll spend part of your day on the road, but mostly in a healthcare environment, delivering, collecting, and supporting the setup of critical medical equipment.Key responsibilitiesDriving a company vehicle to deliver and collect medical equipment from hospitals and aged care facilities across Melbourne and regional VictoriaSetting up equipment where required, sometimes right at a patient's bedsideBuilding robust, respectful relationships with nurses, ward clerks and healthcare teamsEnsuring all deliveries are documented using a tablet and simple paperworkFollowing safe manual handling and OH&S; procedures when loading and unloading equipmentMaintaining a high standard of professionalism, confidentiality and care in every interactionAbout youConfident driving a larger vehicle and navigating around Melbourne (Full Victorian driver's licence essential)Physically fit and happy to be on your feet, repetitive lifting, pushing and moving equipment throughout your shiftPositive, respectful attitude when dealing with healthcare staff,



patients and colleaguesCan work independently, think on your feet and adapt to changing prioritiesConfident using a tablet or mobile device for delivery trackingFull working rights in AustraliaCurrent or willingness to obtain Police Check and Working With Children CheckUp-to-date annual flu vaccinations (mandatory for work in healthcare settings)Availability to work weekday shifts (Between Monday and Friday) with flexibility to work a variety of shift lengths and start/finish times as requiredAbout usAt Keystone Healthcare, we support hospitals, aged care facilities, and healthcare teams across Victoria with the essential equipment they need to care for their patients.Real impact: Your work directly helps healthcare teams care for patientsTraining provided: No prior experience required.
We'll teach you everything you needPathways for growth: Opportunities to move into permanent roles or progress into other parts of our businessSupportive team: Join a tight-knit crew that values teamwork, care and reliability
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📌 Customer Care Team Member - Casual (Victoria)
🏢 Keystone Healthcare
📍 Victoria