SB Recruitment invites applications for a 3-month contract role in Springwood, Brisbane, to manage customer complaints from receipt to resolution within regulatory timeframes.
You will investigate, document, and resolve issues with empathy and fairness, escalating high-risk matters as needed.The ideal candidate has prior complaints management or compliance experience within a regulated financial services environment, solid communication skills, and the ability to identify trends and improve
#J-*****-Ljbffr