We are looking for a confident Field Service Engineer to join our vibrant team at Stryker in Osborne Park 6017, WA.
Growing your career as a Full Time Field Service Engineer is a great opportunity to develop exceptional skills.
If you are strong in cooperation, decision-making and have the right personality for the job, then apply for the position of Field Service Engineer at Stryker today!

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program! (*Benefits vary by country)

We are looking for a Field Service Engineer to join our WA team to provide technical support and servicing to our medical customers in and around Perth!

If you value great customer service, are mechanically minded and skilled at using hand tools – we'd love to speak with you. Common backgrounds are tradespeople, defence force, engineers and technician roles.

Who we want:

- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- Collaborative partners.



People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
- Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

Responsibilities:

- Provide technical support to Stryker customers onsite, completing reactive repairs and preventative maintenance to Stryker installed equipment.
- Support the business to ensure the highest standard and quality of service is provided to our customers.
- Deliver an exceptional customer experience and increase brand awareness through the development of robust, communicative relationships with customers and internal stakeholders, working collaboratively to solve problems.
- Work closely and supports Senior Field Service Engineer and Lead Field engineer to ensure KPIs, goals and objectives are met.
- Have the ability to travel intrastate when required.

What you will need:

- Excellent interpersonal and communication skills with a passion for customer service and building relationships
- Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspection equipment
- Proven mechanical/electrical and problem solving skills
- Have the ability to troubleshoot and repair complex installations




- A positive and enthusiastic team attitude

Culture & Benefits

This is a genuine opportunity for an ambitious and customer-focused individual to progress and grow your career with a leading, global medical device company that offers countless development opportunities.

Some of our advantages include:

- Join one of Australia’s Best Places to Work in 2020!
- Ongoing training and opportunities for career progression
- Volunteer Days
- Being part of one of the world’s largest and most recognizable brands.
- Excellent team culture – we have fun whilst we work!
- A Leader who will support & guide you throughout your career
- Access to employee benefits
- Access to our career and self-development program from day one
- Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes!

To join us, click apply now!

Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated.

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

More information is available at stryker.com

Benefits of working as a Field Service Engineer in Osborne Park 6017, WA:

● Excellent benefits
● Advancement opportunities
● Advantageous package

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