The Box Tickers

- Full-time permanent position
- Defined pathway for growth opportunities
- 18-24 months in customer service before moving into client development and sales
- Ongoing mentoring and training
- $85,000 + super + bonus
- Paid 6 to 8-week training program in the USA (Texas)
- Central Sydney CBD location close to public transport
- Hybrid work (WFH Monday and Friday)
- Lunch provided on in-office days (Tuesday, Wednesday, Thursday)
- Regular office hours 8:30am – 5:00pm
- Fun and supportive team
- Networking events, team-building activities, and a Global AGM
- International travel opportunities
- Reimbursement for parking or public transport
- Fortnightly pay cycle
- Health Insurance
- Wellness program

About the Company
Join a global leader in Contractor Management Software and launch your career in SaaS and consulting. With over 20 years of experience, this company, headquartered in the United States, serves a diverse range of clients, including multiple Fortune 500 companies.

Our client is committed to supporting your career development with continuous mentorship, learning opportunities, and a clear path for progression. Following a comprehensive 6-8 week training program in Texas, you’ll spend 18-24 months in customer service before moving into client development and software sales.

The Opportunity
Due to consistent growth and expansions in the APAC region,



they are now looking for a driven graduate or customer service consultant to join their Sydney team, and launch or progress their career in software and consulting.

- Provide proactive support to contractor and supplier clients
- Deliver product training via phone, web, and in-person
- Participate in sales and marketing initiatives
- Manage client accounts, including invoicing and collections
- Analyse and improve customer service processes
- Suggest and implement ideas for continuous improvement

About You

- Bachelor's degree from an accredited university
- Experience in call centre, customer service or sales (0-4 years)
- Proficient in MS Office and email applications
- Exceptional customer service and communication skills
- Desire to progress your career
- Excellent presentation skills
- Solid analytical and problem-solving ability
- Willingness to travel to the U.S. for 6-8 weeks of training

If you’re ready to work with a cutting-edge company that offers career progression and a supportive, fun work environment, and you’re eager to start in a customer service role with real responsibilities while building your skills and network, send your resume and cover letter via the ''Apply'' button.

For a confidential discussion, please contact Sonja at SMAART Recruitment on 03 8637 4401

📌 Graduate Consultant / Fortune 500 (Sydney)
🏢 Important Business
📍 Sydney