We are on the lookout for a resourceful Patient Services Officer (Medical Receptionist) to join our high calibre team at GenesisCare in Perth.
Growing your career as a Full Time Patient Services Officer (Medical Receptionist) is a fantastic opportunity to develop productive skills.
If you are strong in teamwork, creativity and have the right initiative for the job, then apply for the position of Patient Services Officer (Medical Receptionist) at GenesisCare today!
Your life’s best work!
GenesisCare has continued to expand across WA with our latest Oncology Centre located in Murdoch, WA. We currently have an exciting opportunity for an experienced and driven Patient Services Officer (Medical Receptionist) to join our established, close-knit team.
In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.
On offer is a permanent part-time position, working 3 days per week.
More specifically, you will:
Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
Adapt to and manage an environment where there is ongoing change and competing priorities.
Book and confirm patients for appointments and consultations.
Billing and Receipting at time of appointment.
Accurately process relevant paperwork including data entry.
Ensure the smooth running of the clinic.
Continuously liaise with the team to ensure efficient processes.
Manage patient records and filing of patient notes.
We’re interested in hearing from people who:
Demonstrate ability to provide excellent patient care and customer service.
Have strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
Show proven experience to work successfully both independently and in a team environment.
Possess knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
Have exceptional phone manner and ability to handle a high volume of patient inquiries.
High attention to detail and excellent organisational skills.
Are flexible with their approach to work and able to adapt in a fast-paced environment.
Advantages of joining our team:
Established, close-knit team, and thriving culture.
Fast-paced, challenging role with one of the most influential healthcare providers.
Supportive environment where you can develop with excellent management.
In line with the Public Health Act 2016 (WA), all applicants for this position are required to be vaccinated for COVID-19. To be eligible for consideration for this position, all recruits must provide evidence in accordance with the Public Health Act and comply with the requirements of the Public Health Act prior to appointment.
About GenesisCare
We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.
Advantages of working as a Patient Services Officer (Medical Receptionist) in Perth: