We are searching for an ambitious Reception Services Officer to join our stellar team at Department of Families, Fairness and Housing in Bairnsdale 3875, VIC.
Growing your career as a Full Time Reception Services Officer is a great opportunity to develop useful skills.
If you are strong in people management, creativity and have the right drive for the job, then apply for the position of Reception Services Officer at Department of Families, Fairness and Housing today!

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (

THE ROLE





The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the right person/agency. Additional administrative duties as may be accommodated alongside the reception functions and workload.

Are you

• Energised by providing excellent service?

• Interested in working within a vigorous and dynamic team?

• Do you have positive communication and interpersonal skills?

ACCOUNTABILITIES INCLUDE

- As part of a team, deliver a high quality telephone and reception counter service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
- Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
- Maintain effective working relationships, liaise efficiently and professionally with all levels of staff.

Please open the position description to read more.

VACCINATION REQUIREMENTS POLICY

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's (Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

Benefits of working as a Reception Services Officer in Bairnsdale 3875, VIC:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package

📌 Reception Services Officer - with Growth Opportunities (Bairnsdale)
🏢 Important Company of the Sector
📍 Bairnsdale