We are on the lookout for a hardworking Senior Claims Service Consultant to join our stellar team at Allianz in Melbourne.
Growing your career as a Full Time Senior Claims Service Consultant is a great opportunity to develop relevant skills.
If you are strong in problem-solving, creativity and have the right drive for the job, then apply for the position of Senior Claims Service Consultant at Allianz today!

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

Senior Claims Service Consultant, Third Party Settlements | Melbourne, VIC

What if you were empowered to make a positive impact?

Our Senior Claims Service Consultants are dedicated to assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert claims service for direct customers, Broker & Agents, Financial institution and other business partners.

As an Allianz Claims Service Consultant,



you’ll be there to assist our customers as a reassuring first point of contact. You will demonstrate strong decision-making skills and strive to meet our customer’s expectations by ensuring a professional and courteous experience is delivered to each and every customer.

You will be assisting our customers to deliver an easy claims process – for people who love to help others, this role is highly rewarding.

You’ll be responsible for:

- Managing a portfolio of claims in a timely and cost-effective manner
- Ensuring a high standard of customer service is maintained with our internal and external customers while building a network of professional relationships
- Continuous communication with internal and external stakeholders to report on claim developments and potential strategic opportunities.
- Using your technical experience to thoroughly investigate and assess claims to ensure that appropriate strategies are being implemented and pursued
- Active communication and negotiation with other Insurer and parties with a view to achieving the best possible outcome for all stakeholders involved

Important to your success:

- Superior customer service abilities & solid verbal communication skills
- The ability to multi-task and work in a fast-paced environment




- A high attention to detail and pride in your work and accuracy
- The confidence to make decisions and be empowered
- Claims experience is desirable but not essential as full training will be provided

What’s on offer:

- A culture where everyone belongs and current ideas are embraced
- A range of attractive benefits
- A fun, positive & supportive team environment

About us

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Let’s care for tomorrow. For a career with plenty of room to grow. Care to join us?

Benefits of working as a Senior Claims Service Consultant in Melbourne:

● Excellent benefits
● Advancement opportunities
● Advantageous package

📌 Senior Claims Service Consultant - Urgent Position (Melbourne)
🏢 Recognized
📍 Melbourne