We are looking for an organized Service coordinator to join our passionate team at Space Matrix in Sydney.
Growing your career as a Full Time Service coordinator is a terrific opportunity to develop useful skills.
If you are strong in communication, adaptability and have the right drive for the job, then apply for the position of Service coordinator at Space Matrix today!

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About The Role

The primary purpose of the National Service Co-ordinator position is to provide training/travel co-ordination and administrative support to the National Service and Branch Field Service teams.

The position is responsible for assisting the key Account stakeholders, including Service Delivery Managers, Field Service Engineers, Help Desk and Customer Service team members in relation to various support functions. Key activities will include maintaining uniforms and PPE inventories, co-ordinating technician travel and managing field service escalations.

The role ensures that all necessary day to day matters, stakeholder management, risks and compliances are managed in a manner that the organisation achieves its goals and builds a great brand reputation.

Requirements

- Supporting Field Service Engineers (FSE) and other internal customers such as L1 Help Desk with issues relating to service order creation, allocation and processing.




- Correction of data integrity issues with completed service orders.
- Processing of specific requirements for the KMI parent company.
- Coordinate training programs, administration of training records and expenses.
- Making travel, accommodation and catering arrangements for Trainees and Trainers by liaising with Branch & Dealer staff. General preparation & follow up of after the course.
- Researching suppliers to find value for money options, and to keep expenses within budget.
- Creation of non-stock Purchase Orders, liaising with suppliers, reconcile Invoices and ensure accuracy and quality of goods and services received.
- Plan and organize meetings / events including - notifying attendees, arrange travel and accommodation, and prepare materials for the event.
- Manage supply and availability of consumable items including tools, PPE etc. for Field Service Engineers.
- Ordering and dispatching of Field Service Engineer uniforms and maintain the Uniforms Ordering Web portal.
- Stock take for National service (uniforms, PPE, IT assets).
- Processing of allowances and reimbursements for Field Service Engineers.
- Ordering of machine compliance stickers and dispatching to state Workshops.
- Other duties associated with the ongoing administration of the National Service team.

Qualifications And Experience

- Excellent time management and organisational skills
- Ability to collaborate with internal and external stakeholders to build relationships, credibility and trust
- Ability to work according to strict deadlines
- Sound communication skills
- Microsoft Office (especially Excel)
- SAP skills will be highly regarded




- Sense of urgency and high responsiveness
- Ability to prioritise and react quickly to ensure stakeholder satisfaction
- Ability to deal with ambiguity and know when to escalate
- Sense of ownership and accountability for assigned activity, including regular follow up with stakeholders to ensure timely completion of assigned tasks

Benefits

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applications from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to View email address on jobs.institutedata.com

Join our Team and thrive in an workplace built on strong Collaboration , continuous Learning and personal Growth . Every day at Konica Minolta is an opportunity to share your Ideas , influence Change and engage with colleagues from diverse backgrounds and experiences .

Benefits of working as a Service coordinator in Sydney:

● Company offers outstanding benefits
● Advancement opportunities
● Attractive package

📌 Service coordinator - Hiring Urgently (Sydney)
🏢 Important Company of the Sector
📍 Sydney