We are looking to hire an experienced Service Desk Analyst to join our dynamic team at Hays in Parramatta 2150, NSW.
Growing your career as a Full Time Service Desk Analyst is an awesome opportunity to develop relevant skills.
If you are strong in leadership, persuasion and have the right mindset for the job, then apply for the position of Service Desk Analyst at Hays today!

State Government Organisation - 12 Month Contract with Potential for Extension - Parramatta Location

Your new company

This State Government Organisation is currently looking for an experienced Service Desk Analyst to join their Service Desk Team in a year contract. This organisation is located in Parramatta area. You will have the opportunity to work as a part of a large state government organisation of NSW.

Your new role

As an Service Desk Analyst, you will be responsible for answering the phone and being that first point of contact providing top tier customer service. In this role you will be providing Level 1 technical support to their customers.



You will have the opportunity to have the experience of handling problem management and coordination of the service desk team.

What you'll need to succeed

- Minimum 1 years of experience in Level 1 technical support
- Previous experience working in customer service
- Previous experience in with Office 365, Active Directory, Skype for Business, Teams and OneDrive
- Ability to handle high volume of tasks
- Excellent communication skills
- Excellent customer service skills

What you'll get in return

- Higher hourly rate
- Opportunity to work as a part of a state government organisation
- 1 year contract

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Takumi Sugiyama on Show phone number or email View email address on aplitrak.com.

SA Licence number : LHS 297508

Perks of working as a Service Desk Analyst in Parramatta 2150, NSW:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary

📌 Service Desk Analyst - Get Hired Fast (Parramatta)
🏢 Nameless
📍 Parramatta