We are on the lookout for a hardworking Service desk analyst to join our diverse team at Hays in Perth.
Growing your career as a Full Time Service desk analyst is a great opportunity to develop useful skills.
If you are strong in planning, people management and have the right initiative for the job, then apply for the position of Service desk analyst at Hays today!
State government organisation is seeking a Service Desk Officer for an ASAP start.
Your new company
Your new company protect the sustainability of natural resources and accelerate ongoing economic growth, job creation and regional development.
Your new role
You will support users with technical issues, you will also be responsible for answering the phone and being that first point of contact providing top tier customer service. You will work in a team, delivering IT support to end users, which includes Office 365 and Active Directory.
You will be troubleshooting Hardware and Software and you will also have the ability to work autonomously, in an environment characterised by high volumes of work, tight deadlines, conflicting priorities and competing expectations.
What you'll need to succeed
To succeed in this role, you will have:
- Prior experience with escalating incidents,
requests and liaising with the business as required.
- Demonstrated solid ability to identify and resolve complex issues
- Strong communication and organizational skills
- The ability to work in a team
- IT Infrastructure Library (ITIL) Certified (desirable)
What you'll get in return
- Opportunity to gain experience with a State Government organisation
- Strong company values and culture
- Flexible working arrangements
- Perth CBD
- 6-month contract
What you need to do now
If you’re passionate about this role, click ‘apply now’ or for more information and a confidential discussion or to find out about other opportunities in Technology contact Kabila Hari at Hays on View phone number on jobs.institutedata.com or email View email address on jobs.institutedata.com.
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.
LHS 297508 #2745579
Benefits of working as a Service desk analyst in Perth:
● Company offers great benefits
● Advancement opportunities
● Attractive package