We are hiring a creative Services Account Representative to join our growing team at Tetra Pak in Melbourne.
Growing your career as a Full Time Services Account Representative is an incredible opportunity to develop competitive skills.
If you are strong in creativity, decision-making and have the right mindset for the job, then apply for the position of Services Account Representative at Tetra Pak today!
Job Summary
Execute the delivery of high quality service administration across several areas or functions. Ensure satisfaction of relevant stakeholders by providing high quality administrative services at agreed service level.
What you will do
1. Execute administrative activities across several areas or functions, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.
2. Lead the consistent application of global standards, processes, local and legal requirements for service administration.
3. Lead continuous improvement, share and learn and implementation of best practices, related to service administration.
4. Lead the ordering and order coordination of relevant parts, tools, services and materials. Execute relevant purchasing and invoicing activities according to Corporate Governance policy. Understand legal and importation requirements for each country, and manage outstanding and critical cases to ensure ontime delivery and customer satisfaction.
5. Lead high quality and consistency of administrative databases and routines by monitoring endtoend processes, performing regular analysis and audits.
Secure efficient information flows and change process for relevant databases and repositories.
6. Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions.
7. Participate in the definition, development and deployment of visual management and management reporting including the right metrics for service administration.
8. As required, take on additional role of Sub Process Driver or Process Super User to drive process implementation and continuous improvement of the process in own area of responsibility.
We believe you have
Minimum 3 years of leadership experience in administration, across boundaries is preferred Strong productivity focus Proven record of process implementation, discipline and organizational agility Solid continuous improvement focus Demonstrated in Leadership Elements: Change, Collaborate and Perform
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at .
If you have any questions about your application, please contact Rachel Fulton at rachel.tetrapak.com
Benefits of working as a Services Account Representative in Melbourne: