Our client is the fastest growing major Motor and Home insurer in Australia. Due to significant growth, we are thrilled to partner with them to seek a Team Leader to manage a team of 6 plus staff.

You will play a pivotal role in guiding and overseeing your team, ensuring regular 1:1 meetings are conducted, assisting them with their operational responsibilities and helping to coach and mentor them to ensure they are performing at their best.

You will be responsible for organising ongoing training and coaching to the team and ensuring that the Desktop Home Assessors are consistent and effective in their approach to virtual assessments and validation of scopes of works.

To be successful in this role, you must be able to successfully demonstrate:

- Strong People Leadership, including your proven development of people through providing guidance and support, performance managing, coaching and mentoring.
- Proven Coaching and Continuous Improvement of your team of Desktop Home Assessors across all their responsibilities.
- Effective Cost Control, implementation and refinement of cost control strategies, identifying areas of improvement and delivering planned cost outcomes.
- Successful Relationship Management, including building and maintaining relationships with internal and external stakeholders.
- Solid Performance and Progress Reporting, including tracking, monitoring and reporting on KPIs to ensure productivity and quality metrics meet expectations.

In addition to the above required experience, you will need:

- Experience ideally in home assessing and/or the building industry or Real Estate
- Previous insurance and/or estimating experience, preferred
- Strong change agility
- Operational reporting literacy
- Exceptional time management and organisational skills

So, what's in it for you?

- Fantastic salary package and employee benefits and discounts along with comprehensive training, ongoing support, and professional development




- To work for an innovative and dynamic company
- Extra leave- Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave – Full support to new parents with paid parental leave and other benefits.
- Workplace giving- If you’re passionate about a cause, then they are too – offering workplace giving and they will dollar match your donations to registered charities.
- Development opportunities – Passionate about championing your development with internal programs and access to a wide range of online courses.
- Employee discounts- You’ll receive discounts on Insurance products. Reward and recognition – They reward high performance with employee recognition, reward and incentive schemes.
- Employee Assistance Program – Which provides professional counselling for employees and their immediate families
- Social- Social and community activities including annual celebrations, family fun days and regular events across their sites. This is a genuine career chance on offer so do not hesitate. Apply now by following the links below, please ensure to attach your resume in word format & we will be in touch shortly! If you have specific questions, please reach out to Alanna 0449 866 449 or [email protected]

Hinchen Recruitment Group are a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality and valued service. One that is respectful to all and is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.

Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder’s past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.

📌 Team Leader Desktop Home Assessor - NSW (Lidcombe)
🏢 Important Company of the Sector
📍 Lidcombe