CarCram Pty Ltd is seeking a dedicated and organised Service Administrator to join our team in Port Melbourne, VIC.
This is a full-time position that plays a crucial operational role in supporting the smooth delivery of our services.
As Service Administrator, you will be the backbone of our administrative operations, ensuring that all systems, processes and communications are managed efficiently to support our business objectives and customer satisfaction.What you'll be doingManaging and coordinating administrative functions to support service delivery and operational efficiencyScheduling appointments, managing calendars and coordinating staff availabilityProcessing and maintaining accurate records, documentation and filing systemsHandling customer inquiries and providing responsive, professional communication via phone, email and other channelsPreparing reports, correspondence and administrative documents as requiredLiaising with internal teams and external stakeholders to facilitate smooth service operationsManaging office supplies, equipment and inventory levelsSupporting the organisation of meetings, events and facility management activitiesMaintaining confidentiality and adhering to company policies and proceduresAssisting with data entry and database management tasksSharing on-call phone supportVisiting our sites to provide user training and inductionsWhat we're looking forProven experience in an administrative or office support role,



ideally within a service-oriented environmentExcellent organisational and time management skills with the ability to prioritise multiple tasksStrong written and verbal communication abilities with professional customer service skillsProficiency in Microsoft Office Suite and general IT literacyAttention to detail and accuracy in record keeping and documentationAbility to work independently and collaboratively within a team environmentReliability, discretion and a commitment to maintaining professional standardsProblem-solving mindset with a flexible approach to changing prioritiesExperience with scheduling software or customer management systems is advantageousNeat appearance to suit a professional roleWhat we offerAt CarCram Pty Ltd, we value our employees and are committed to providing a supportive and rewarding workplace.
We offer competitive remuneration, a professional working environment and opportunities for professional development.
Our team enjoys a collaborative culture where your contributions are recognised and valued.
We provide a range of workplace benefits and prioritise work-life balance, fostering an inclusive environment where all employees can thrive.About usCarCram Pty Ltd is a dynamic organisation dedicated to delivering quality service solutions.
Located in Port Melbourne, we pride ourselves on our qualified approach, customer-focused values and commitment to operational excellence.
Our team is composed of dedicated professionals who work collaboratively to achieve our business objectives and maintain the high standards our clients expect.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Service Administrator (Victoria)
🏢 CarCram
📍 Victoria