Doncaster Westfield & The Glen Shopping CentreAbout the CompanyJSY Tea is an oriental tea brand dedicated to bringing authentic Eastern tea culture to Australia.We combine retail and hospitality in a unique dual operating model, offering both premium tea products and a thoughtfully crafted in store beverage experience.This retail + hospitality hybrid model provides a strong, well-rounded environment for professional growth .
developing both operational discipline and service excellence.Our vision is to bring the world's finest teas to one city, sharing tea as a cultural experience rather than just a product.About the RoleThis is a hands on leadership role in a dual retail and hospitality setting.As Store Manager, you will oversee daily operations while leading a team across both retail sales and beverage service, ensuring consistency, efficiency, and high standards in all areas.This role offers dual capability development in people leadership, commercial awareness, and hospitality execution.Key ResponsibilitiesManage daily store operations across retail and hospitality functionsLead, train,



and support team members in both sales and serviceDrive sales performance and monitor daily and weekly targetsManage staff rosters and floor coverage across peak periodsOversee stock control for both retail products and beverage ingredientsMaintain high standards of cleanliness, presentation, and food safetyDeliver a consistent customer experience aligned with the JSY Tea brandBuild a professional, reliable, and mature team cultureSkills & Experience RequiredMinimum 1 year experience in a retail and/or hospitality management roleComfortable working in a fast paced, dual-operating environmentStrong leadership and people management skillsConfident in overseeing both service and retail operationsGenuine interest in tea, beverage culture, or Asian food & drink traditionsStrong organisational and communication skillsProactive, reliable, and solutions-focusedMust have existing Australian work authorisation rightsWhat We Offer$*********** + superannuation sales bonusFull-time leadership role with operational depthOpportunity to grow with an expanding tea brand in Australia
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📌 Store Manager (Victoria)
🏢 JSY TEA
📍 Victoria