Independent Living Specialists – Eastern Creek NSWIndependent Living Specialists (ILS) have evolved over the last 16years, to position itself as Australia's largest range of Physiotherapy and home care equipment.With over 50 retail stores currently, and plans to dramatically increase our footprint nationally, we are now beginning to recruit for future expansion.At ILS our mission is to improve the quality of life for our customers, and to ensure that they feel like they are also part of our family.
If you yearn to be part of a business that will invest time into your development rather than feeling like 'just a number'then this is the chance you have been looking for!
We seek a Full-Time, Service Technician whois available to provide support to our growingteam in Eastern Creek, NSW.
This is a fast-paced but very rewarding role, that will require you to work efficiently and accurately.If you thrive on a challenge and are looking for a long-term career (and not just a job) within the Healthcare Industry, then this could be the one for you!
Your responsibilities:Service and repair all medical and mobility equipment in the field and workshopLiaise with Customers, Service Coordinators, Field Technicians,



Workshop Technicians and other internal departments to get the best outcomes for our customersPrepare and follow up quotes for repairsSubmit a service report once the job is done.Prioritize and complete work so that ILS meets its contractual agreements and delivers customer service excellenceProvide feedback on the quality and serviceability of our products so ILS can continuously improvePropose solutions to improve the customer experience and make ILS Servicing more efficient and effectiveMaintain your Service vehicle in good condition, ensuring it is well stocked with parts and consumablesOther duties within the Service team as requiredThe successful candidate will possess the following skills and experience:Previous experience in repairing and maintaining equipmentAbility to troubleshoot unsupervisedExcellent written and oral communication skillsKnowledge and use of Microsoft ProductsA friendly, proactive, and professional personality with a desire to listen, understand and assist with client needsCurrent driver's license.Willingness to obtain: Police Check, Working with Children's check and NDIS Worker CheckMust be fully Covid-19 Vaccinated (3 doses).
You will be highly regarded if you have demonstrated skills working in the health sector &/or with individuals with a medical condition or disability.What's in it for You?
Ongoing extensive training and coaching.A paid day off for your birthday each yearPaid parental leaveEmployee Assistance ProgramProfessional and supportive team environment.Great job satisfactionTools of the trade, including fully serviced van, tablet & mobile phone.
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📌 Service Technician (New South Wales)
🏢 Independent Living Specialists
📍 New South Wales