Hawk Logistics is a privately owned transport and logistics company specializing in refrigerated freight.
Beginning in **** with one truck the business has grown rapidly to provide logistic services to some of Australia's largest food and beverage manufacturers across the eastern seaboard with more than 600 vehicles and 300 employees.We are looking for an experienced Transport Allocator based at Eastern Creek to take ownership and control over running the day-to-day operations working within our NSW Operations Team and DC.The working hours will be 12:00pm – 8:00pm Monday to Friday as well as an occasional Saturday.Your responsibilities will include:Booking and allocating all freight movements in our Transport Management SystemDaily allocation of drivers to all loads.Communicating to daily rosters to driversCoordinating preloading of trailersProactively communicating to customers when there are delivery issuesResponding to all customer enquiries with a sense of urgency including arrival times or late deliveries via email and over the phone.Building a robust working relationship with our customersMaintaining system records for all loads completed with resource details updatedPlanning and managing driver hours to ensure our practices abide by the National Heavy Vehicle Law (NHVL).




Escalating any safety or compliance issues to managementand assisting with incident management as necessary.Coordinating with the Fleet Manager to ensure vehicles are taken off the road for repairs as necessary.Coordinating breakdown recovery with the Fleet ManagerEnsuring drivers complete internal paperwork daily as required such as Pre Trip Inspections Run Sheets and National Work Diaries to business standardsEnsuring drivers demonstrate safe work practices at all timesManaging the performance of each driver including taking action with drivers to improve individual performance or escalating driver performance to management.Skills & Experience:Minimum 2 year experience in transport operations management or similar role managing fleet and drivers particularly Local transport operationsExperience in Refrigerated Transport desirableProficient in the use of Microsoft Office particularly Excel, Word & OutlookAbility to perform in a fast-paced environmentWhat's in it for you?
Strong growth trajectory and long-term prospect.All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.Hawk Logistics P/L embraces and celebrates a variety of cultures.
We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.
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📌 Transport Allocator (New South Wales)
🏢 Hawk Logistics
📍 New South Wales