We are looking for an organized Administration Officer - Calvary Mater to join our dynamic team at Calvary HealthCare Newcastle in Newcastle, New South Wales.
Growing your career as a Full Time Administration Officer - Calvary Mater is an incredible opportunity to develop excellent skills.
If you are strong in teamwork, decision-making and have the right experience for the job, then apply for the position of Administration Officer - Calvary Mater at Calvary HealthCare Newcastle today!

#505152 Administration Officer

Patient Services Department

Calvary Mater Newcastle

- Make a difference at one of Australia's leading health care providers
- Generous salary packaging benefits, ongoing professional development and supportive team environment
- Classification: Administration Officer Level 3 year 1 - 2
- Remuneration: $31.53421 - $32.57210 per hour,
- Permanent Full Time on a 24/7 rotating roster

We are looking for an enthusiastic administrator to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service in a busy health care setting. Our Administration Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service.

The Administration Officer is responsible for the provision of effective administrative support for all areas within Patient Services as required and rostered on a 7 day per week 24 hour roster in Emergency Reception, Information Desk, Urgent Admission, Elective Bookings and Switchboard roles. This position will have a main focus of working in the hospital 24/7 switchboard, however training will be provided in additional roles across ED Administration to provide relief for meal cover or short notice shift cover.

This role will include shift work and full availability is required.

Key Responsibilities





- Perform Switchboard duties as per the Telephonist position description and following all guidelines and internal procedures
- Demonstrate sound judgement in decision making and follow guidelines strictly.
- In non-routine situations where guidelines are not applicable/relevant, the ability to determine whether to an effective decision can be made or if the matter needs to be referred to the Patient Services Manager
- Reception of patients, visitors and staff using a friendly and professional manner at all times
- Be an innovative part of the team however accepting the need for repetitive processing and accuracy linked particularly to systems requirements

What you bring

- Excellent communication skills both written and verbal
- Excellent customer service skills and the ability to build and maintain relationships with stakeholders
- Demonstrated ability to work both within a team environment and autonomously
- Demonstrated ability to work proficiently at all times and particularly in periods of high demand and activity
- A desire to join a team committed to the care of others in a mission based organisation

For further information please contact Crystal Tindall Patient Services Department Manager on 02 4014 4692 or [email protected]

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we're one of the largest providers of health, aged and community care with over 18,000 staff and volunteers,



14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.

Why work for Calvary?

Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/

If you are looking for a rewarding career in an organisation that supports the community, apply now!

Please note the following:

- Only applicants with a valid right to work in Australia will be considered.
- As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
- Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role.
- Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.

Benefits of working as a Administration Officer - Calvary Mater in Newcastle, New South Wales:

● Learning opportunities
● Opportunities to grow
● Advantageous package

📌 Administration Officer - Calvary Mater - Urgent Position (Newcastle)
🏢 Important Business
📍 Newcastle