We are looking for an ambitious Speech and Hearing Clinic Receptionist to join our exceptional team at Macquarie University in North Ryde 2113, NSW.
Growing your career as a Full Time Speech and Hearing Clinic Receptionist is an incredible opportunity to develop useful skills.
If you are strong in problem-solving, presentation and have the right personality for the job, then apply for the position of Speech and Hearing Clinic Receptionist at Macquarie University today!

PRIMARY DETAIL

We are looking for an experienced individual who enjoys working in a lively and fast-paced setting and has excellent organisational skills to fill a fixed term full time receptionist role.

THE ROLE

- From $70,536 to $76,022 (HEW Level 4), plus 17% employer's superannuation and annual leave loading

- 2 fixed term positions (1 x 2-year position, 1 x 1-year position), Full Time

- Macquarie University (Wallumattagal Campus, North Ryde)

The Role

We are currently seeking two experienced reception or customer service staff members to work in a dynamic, fast-paced environment on a fixed term full time basis.

Working as part of a team, these are key roles supporting the operation of the Speech and Hearing Clinic at Macquarie University through high volume customer service and administrative support.

Key accountabilities include (not limited to):

- Provide best practice reception and administrative services for the Clinic and its activities following Clinic protocols.

- Manage the booking of appointments to ensure effective use of clinic rooms for clinicians and student placements.

- Manage a high volume of inbound and outbound calls with courtesy and empathy.

- Prepare and process invoices, refunds, and payments to assist with the Clinic’s billing and accounts procedures.

- Prepare and process claim payments for Medicare and Hearing Services Program.

- Respond to, or appropriately escalate, queries from staff, visitors, and members of the public about the Clinic and its activities.

About You

You will have previous reception and administration experience. Experience within a healthcare setting is desirable but not essential.



You will be an enthusiastic and professional individual who enjoys interacting with clients to provide best practice customer service in each interaction. You will enjoy working in a lively environment, have excellent organisational skills, and the ability to prioritise work whilst maintaining a high level of accuracy. You will have experience in preparing and processing invoices, refunds, and payments.

About Us

The Macquarie University Speech and Hearing Clinic provides best-practice clinical services in Audiology and Speech Pathology. The clinic is designed to deliver high quality integrated health services and excellence in clinical education. Clients are seen by either Audiologists or Speech Pathologists with students under supervision as part of their Master’s degree programs. Housed in the state-of-the-art Australian Hearing Hub, the Clinic has excellent facilities and is located alongside key partners. The Clinic offers a comprehensive range of diagnostic and rehabilitative speech pathology and audiology services to people of all ages with speech and hearing difficulties. Our services help Australians to participate in everyday life – at home, at school, at work or socially.

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we’ve grown to become the centre of a vibrant local and global community. Connect with us today.

To Apply

To be considered for this position, please apply online by submitting your cv and a separate (2-page maximum) cover letter that demonstrates how you meet the following selection criteria:

Essential

- Demonstrated reception/administration experience within a strong client-focused environment – preferably in a healthcare setting.

- Demonstrated sound verbal and written communication skills, and the ability to build rapport with clients.





- Excellent organisational and time management skills with attention to detail and high level of accuracy.

- Demonstrated experience in preparing and processing invoices, refunds, and payments and providing general administrative support for billing and accounts procedures

- Ability to work effectively as part of a team.

- Understanding of privacy and confidentiality principles.

Specific role requirements

This position requires you to comply with occupational screening, assessment and vaccinations in line with Macquarie University health requirements and requires a current and valid Working with Children Check Clearance for NSW and NDIS Worker Check (NDISWC).

Specific Role Enquiries: Practice Manager, Miriam Zeidan at View email address on uniroles.com.au

Applications Close: Sunday, 5 March at 11:55pm AEDT

If you're already part of the Macquarie Group (MQ University, View email address on uniroles.com.au, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

19/02/2023 11:59 PM

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub .

Full-time

Benefits of working as a Speech and Hearing Clinic Receptionist in North Ryde 2113, NSW:

● Learning opportunities
● Advancement opportunities
● Attractive package

📌 Speech and Hearing Clinic Receptionist - Urgent Hire (North Ryde)
🏢 Recognized
📍 North Ryde