We are an independent family-owned business and for more than 23 years, Heatherbrae’s Pies has been delighting customers with our multi-award-winning gourmet pies, traditional Australian cakes and sweet pastries.
Our customer service team take pride in providing premium coffee and outstanding customer service and we are on the look out for more experienced customer service management guru's to join our growing service team at the Ourimbah store on the Central Coast NSW.
Tasks and responsibilities
- Work alongside and support the Store Customer Service Manager in the successful day to day running of the business.
- Leading and the supervision of a small-to-medium-sized front-line customer service team.
- Maintain a secure work environment in relation to OHS/WHS and food safety & hygiene.
- Ensure procedures,
policies and high standards are carefully adhered to at all times.
About you:
- You have great customer service experience.
- You have worked in either retail, hospitality or QSR.
- You have high energy and initiative levels.
- You have a friendly, outgoing personality.
- You are reliable.
- You are a quick learner and fast on your feet.
- Have a Basic Food Handlers Certificate or have one before starting employment.
Heatherbrae's Pies is an iconic, award-winning and well-established independent family-owned business. For more than 23 years we have been delighting customers with our multi-award-winning gourmet pies, traditional Australian cakes and sweet pastries.
📌 Customer Service Shift Manager: Full time (Ourimbah)
🏢 Important Company of the Sector
📍 Ourimbah
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