Hotel Grand Chancellor Launceston is the city's premier hotel, which offers superior accommodation, superb local cuisine and extensive conference facilities in the centre of Northern Tasmania. The Hotel receives business across all market segments with a solid corporate, leisure and conference focus. We are currently seeking a hospitality superstar to join our team!

The Role:

As a Food and Beverage Supervisor, you will foster an environment that values teamwork, innovation, and excellence. This is a hands on operational role; supervising the daily operations, leading the front-of-house team, and ensuring our guests receive exceptional service and high-quality dining experiences. Your leadership and attention to detail will be crucial in maintaining our high standards and enhancing guest satisfaction.

Your duties will include, but are not limited to:

- Assist in the day-to-day supervision of the Food & Beverage Team
- Drive the productivity, motivation and development of all Food & Beverage Team Members
- Assist Food and Beverage Manager with training and development of team members.
- Oversee monthly stock takes and maintain records of stock levels
- Assist in planning the restaurant's weekly roster and work schedules to ensure that the restaurant is adequately staffed to handle the level of business.
- Address guest inquiries, feedback, and complaints promptly and professionally to ensure complete guest satisfaction.
- Collaborate with the kitchen team to ensure seamless coordination of food and beverage service
- Work, health and safety management
- Contributing to the development of policies, procedures and improvements to operations





To be successful in this role:

- Experience in a supervisor capacity within a hotel or hospitality environment
- Excellent communication and interpersonal skills, with a focus on guest satisfaction
- Strong leadership and team management skills with the ability to motivate and guide staff
- Thorough understanding of food and beverage operations, inventory control, rostering and budgeting
- Proficiency in barista and bartending skills with a strong understanding of coffee and cocktail preparation.
- Proficiency in using point-of-sale systems and other hospitality management software
- Be able to work within the company core values of: Be There, Play, Make Their Day, Choose Your Attitude
- The ability to work a rotating seven-day schedule that includes weekdays, weekends, public holidays, and both early and late shifts.
- Relevant certifications or training in food safety and hygiene are a plus.
- Current TAS RSA Certificate

As part of our team at Hotel Grand Chancellor Launceston, you can expect:

- Employee benefits, including discounted accommodation at our other Hotel Grand Chancellor's in Australia and New Zealand
- Discounted car parking
- Professional growth and development within the Hospitality industry
- A warm and friendly working environment

Think this might be you?

To apply, please send your resume and cover letter to Charles Siy, [email protected] with the subject line: "Food & Beverage Supervisor Application - [Your Name]".

We can't wait to welcome you to our team!

Please note, only successful applicants will be contacted.

Hotel Grand Chancellor is an Equal Opportunity Employer

📌 Food & Beverage Supervisor (Launceston)
🏢 Important Company of the Sector
📍 Launceston