We are looking to hire a competitive Front Office All Rounder to join our exceptional team at Hilton in Melbourne.
Growing your career as a Full Time Front Office All Rounder is a fantastic opportunity to develop excellent skills.
If you are strong in critical thinking, people management and have the right initiative for the job, then apply for the position of Front Office All Rounder at Hilton today!

* We can only accept applicants with Australian Working Rights *

About DoubleTree by Hilton Melbourne - Flinders Street

Located in the heart of Melbourne’s central business district, steps from the arts and entertainment district, DoubleTree by Hilton Hotel Melbourne - Flinders Street is an ideal base for travelers. Our modern Melbourne hotel is situated opposite historic Flinders Street Station and Federation Square and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. At DoubleTree our essence is “Simply Welcoming” and your position as Front Office All Rounder will ensure that all of your guests receive this special DoubleTree experience.

Role Responsibilities

- Ensure an efficient reception experience for Guests, including check in/out, assisting with Concierge related duties such as knowledge of surroundings, booking tours & events and complete audit procedures, as required
- Follow company brand standards
- Assist other departments, as necessary
- Ability to work a flexible, rotating roster, including weekends, public holidays, and overnights

Qualifications / Experience





- Previous experience in a customer-focused role
- Excellent grooming standards
- Qualified manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency

Hilton Employee Benefits:

- Competitive wages with higher penalty rates than industry average
- Discounts on accommodation at over 6000 hotels worldwide (prices range between $40-$70 AUD per night)
- 25% off Food & Beverage in the hotel
- Staff meal on shift & uniform laundered by the hotel
- Leadership training programs created in conjunction with Harvard Business School, to help further your career development.
- Team Member Recognition Programs, including monthly celebrations and annual team party
- Employee Assistant Program & Mental Health Program
- Hilton's 2030 corporate social responsibility goals, volunteering and community engagement opportunities

Diversity & Inclusion

In 2022, Hilton has been named #1 Hospitality Company, #5 Best Place to Work in Australia, and #2 Best Work Place in the World. We are diverse by nature and inclusive by choice, and believe that any and every Team Member can make a difference, reflected by being the Best Multinational Workplace and inducted into DiversityInc's Hall of Fame. As we say, “Diversity is part of our future, part of our legacy and fundamental to our success”.

Advantages of working as a Front Office All Rounder in Melbourne:

● Learning opportunities
● Opportunities to grow
● Advantageous package

📌 Front Office All Rounder - Start Immediately (Melbourne)
🏢 Recognized
📍 Melbourne