We are searching for a resourceful Front Office Manager to join our incredible team at Oaks Hotels in Brisbane.
Growing your career as a Full Time Front Office Manager is a excellent opportunity to develop productive skills.
If you are strong in teamwork, decision-making and have the right personality for the job, then apply for the position of Front Office Manager at Oaks Hotels today!

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We are looking for a Front Office Manager to join us on a full-time basis at Oaks Brisbane Casino Tower Suites.

About the role:

- Guide & train the team to provide outstanding guest welcomes and experiences.
- Act as a role model, sharing your expertise and continually inspiring the team.
- Ensure daily tasks are completed accurately and in a timely manner;
- Conduct guest arrivals and departures;
- Confidently providing personalised and proactive guest service
- Resolve & respond to guest complaints in a timely and professional manner.
- Maintain accurate guest accounts, including cash handling;
- Assist the Housekeeping & Maintenance departments as required.

Location: 151 George St, Brisbane City QLD 4000

Qualifications

To be successful, you will have:





- Minimum of 2 years previous Front Office experience
- Supervisory experience gained in a similar role.
- Excellent written and verbal communication skills.
- Exceptional customer service skills and an unwavering positive attitude.
- A high level of self-motivation and confidence

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B; outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday, Vaccine and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

Company Benefits:
● Company offers great benefits
● Advancement opportunities
● Attractive package

📌 Front Office Manager - Hiring Urgently (Brisbane)
🏢 Leading
📍 Brisbane