We are searching for a driven Customer service representative to join our all-star team at Sharp & Carter in Melbourne.
Growing your career as a Full Time Customer service representative is an awesome opportunity to develop exceptional skills.
If you are strong in presentation, people management and have the right experience for the job, then apply for the position of Customer service representative at Sharp & Carter today!

- Work close to home | Northern Suburbs location
- Opportunity for growth and development | Established & supportive team
- Competitive salary | $60,000+-$65,000+

About The Role

We are looking for an energetic and passionate Customer Service professional who possesses exceptional communication and interpersonal skills, as your ability to exert influence across the business will be fundamental to your success. This role is perfect for someone who wants to take the next step up in the Customer Service space.

The Organisation

Our client is an instantly recognizable name within the furniture wholesale space who has a strong reputation in market. They are a diversified group that fosters and facilitates a collaborative and engaging culture. They are able to attract and retain the best candidates in the market.

Responsibilities

Working as part of the Service Team, your key focus areas will be:

- Answer customer phone and e-mail queries, in an efficient manner
- Ensure all customer details and data is entered onto internal systems




- Internal liaison with logistics, warehouse, & sales team
- Prepare sales reports and updates for management
- Issuing credits, refunds and dealing with customer complaints.
- Liaising with customers regarding shipment, ETA’s, or missing goods
- Freight & shipping administration
- General administrative duties and ad-hoc tasks as required.

Experience

The Following Experience Is Essential To Progress With This Role

The successful applicant will have a strong background as a Customer Service administrator with a proven ability to work autonomously and be solutions focused. Experience working in a face paced and at times challenging environment would be highly regarded.

- A strong attention to detail and problem solver
- Experience in similar Customer Service or Retail background
- Experience using CRM software’s
- The ability to manage and prioritise a number of tasks at once
- Establish and maintain effective customer relationships
- Solid verbal and written communication skills

To apply please follow the link below or for a confidential discussion please phone Holly Isherwood - View phone number on jobs.institutedata.com

View email address on jobs.institutedata.com

Benefits of working as a Customer service representative in Melbourne:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary

📌 Customer service representative - Urgent Position (Melbourne)
🏢 Recognized
📍 Melbourne