We are looking to hire a brilliant Senior operations officer to join our growing team at University of Melbourne in Melbourne.
Growing your career as a Full Time Senior operations officer is an incredible opportunity to develop competitive skills.
If you are strong in decision-making, critical thinking and have the right mindset for the job, then apply for the position of Senior operations officer at University of Melbourne today!

Job no: 0048901
Location: Parkville
Role type: Full time; Continuing
Department: Student and Scholarly Services
Salary: UOM 6 – $89,182 – $96,536 p.a. plus 17% super (pro rata for part time)

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

About the Role
As the Senior Operations Officer, you will be a key contributor to the operations and events planning and delivery of student ceremonies and examinations for the University of Melbourne. You will make a substantial contribution across a range of activities with a particular focus on coordinating exams operations and liaising with the events and logistics team to coordinate onsite arrangements.

You will work collaboratively with colleagues within the Graduations & Examinations team and the Student Administration Portfolio, and develop, maintain, and remediate, effective working relationships with Academic, Administrative and Chancellery colleagues and external suppliers and vendors to ensure high quality and timely service delivery.

Responsibilities include:

- Contribute to delivering examinations,



and student ceremony operations that effectively recognise and meet the needs of a range of student cohorts and Academic Divisions
- Support the Team Leader Event Operations in coordinating operational resources and suppliers to deliver an annual calendar of events
- Coordinate the workforce requirements of examinations and student ceremony operations
- Ensure operations suppliers are briefed to provide service quotes that are within budget

About You
Along with your superior administrative, data management, interpersonal and customer service skills, you will have a strong commitment to working collaboratively and continuous process improvement.

You will have strong stakeholder engagement and communication skills, including a proven ability to interact effectively with a wide range of stakeholders. You will have an orientation for service excellence and customer experience.

You will also be a strong team player and maintain a high level of productivity in a busy and changing environment, ensuring the delivery of high-quality student services and events. Your ability to work autonomously and under direction allows you to exercise sound judgement and decision-making abilities.

You will also have:

- Undergraduate qualifications in a relevant discipline or an equivalent combination of relevant experience and education/training
- Substantial experience in operations coordination in complex environments with multiple stakeholders
- A very high level of proficiency using standard application software such as the Microsoft Office suite (e.g., Word, Excel, Outlook), as well as integrated databases and customer relationship management (CRM) systems.
- Strong financial acumen, including ability to maintain and update budgets, create financial forecasts, and develop processes and procedures to ensure accurate and efficient tracking of financial performance

To ensure the University continues to provide a safe environment for everyone,



this position requires the incumbent to hold a current and valid Working with Children Check.

Please note: To be considered for this role you must have current valid work rights for Australia.

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit

Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. Please note that you are not required to provide responses against the selection criteria in the .

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at View email address on jobs.institutedata.com.

#LI-Hybrid

Advertised: 25 Jan 2023 12:05 AM AUS Eastern Daylight Time

Applications close: 09 Feb 2023 11:55 PM AUS Eastern Daylight Time

Benefits of working as a Senior operations officer in Melbourne:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary

📌 Senior operations officer - with Growth Opportunities (Melbourne)
🏢 Leading
📍 Melbourne