We are looking to hire an ambitious Cheesemonger/FOH to join our growing team at Maker & Monger in South Yarra 3141, VIC.
Growing your career as a Full Time Cheesemonger/FOH is a terrific opportunity to develop exceptional skills.
If you are robust in cooperation, adaptability and have the right mindset for the job, then apply for the position of Cheesemonger/FOH at Maker & Monger today!
Who we are?
Maker and Monger is an all-encompassing cheese & wine shop in South Yarra, Melbourne, with the best local and international cheeses available in Australia, stored in our purpose-built maturation room and served behind a 7-metre long climate-controlled cheese counter.
What is the role on offer?
Do you enjoy the art and science of building relationships with customers? Want to work within a caring and nurturing environment within the heart of Melbourne's oldest food market?
Maker & Monger are looking for people of all experience and age to join our team and begin or continue your journey in the world of cheese & wine.
Led by Anthony Femia, Australia's best cheesemonger, our shop features a purpose-built maturation room, a 7-metre long climate-controlled cheese counter and a kitchen offering - not only our world-famous toasties, but a selection of seasonal cheese dishes utilising the quality produce surrounding us at Prahran Market. We have recently added a fantastic wine selection of boutique and delicious wines which complement our offering and has opened a world of possibilities for you to learn whilst enjoying tasting and teaching these wines.
Join a team that is passionate about the culinary world as much as you are. With monthly training and encouraged cheese & beverage tastings - we want you to be the best and to share the Maker & Monger passion that we so strongly strive to achieve.
Tasks & responsibilities
- Knowledge of M&M; cheese & beverage selection and able to sell and upsell with ease and confidence in a fast paced environment
- Value excellent, personalised customer service and possess strong communication skills
- Have a commitment to delivering an unforgettable and sincere cheese experience for M&M; customer
- Follow health and safety protocols
- Maintain quality standards and cheese care requirements
- Work to create customer loyalty through individualised service
- Weekend work is essential as well as some evenings when we host events on or off-site
- Working off-site events - delivery, set up, pack down and provide high levels of customer service to ensure the smooth running of events
- Working autonomously towards a common goal and as part of a vibrant team
Qualifications & experience
- Current RSA
- Drivers licence
- Basic understanding of sales principles and customer service practices
- Love of cheese a bonus
- Basic understanding of wine and beer. WSET Level 2 or above is a huge plus!
- High level of cleanliness of work and personal hygiene
- Ability to work within a small team without ego or agenda
- Proficiency in English
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Basic administration skills
- Familiarity with consumer behaviour principles
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts and weekend work is compulsory
Please make sure to send an up to date cover letter with your application. There will be a 2 stage interview process followed by a detailed induction and training for all successful applicants.
Benefits of working as a Cheesemonger/FOH in South Yarra 3141, VIC: