We are looking to hire a resourceful Engineer to join our incredible team at Rationalz in Sydney.
Growing your career as a Full Time Engineer is an incredible opportunity to develop exceptional skills.
If you are strong in adaptability, teamwork and have the right mindset for the job, then apply for the position of Engineer at Rationalz today!

Job title - Solution Engineer-UCaas

Location: Sydney, Australia

Job Type- Full Time

Responsibilities:

This role is part of overlay sales team responsible for identifying, creating and driving opportunities for CPaaS, CCaaS and UCaas solutions, leveraging Company’s portfolio in this domain, as well as an ecosystem of adjacent applications. The candidate will ensure continued sales growth for the services by: Responsibilities Working with sales team to provide support on qualified sales opportunities, through activities such as sales calls on qualified leads, customer presentations, customer negotiation, bid and proposal development, deal structuring, etc. Aggressively lead and drive opportunity management process for the services. Engagement with product teams to define and support non-standard requirements both in support of individual deals and in the longer-term roadmap.

Lead Solution Design & Pitches of DIGO powered by Company’s, a Customer Engagement Platform in the region of APAC Collaborate with Sales, Solutions Leaders, Business Development and Product teams to deliver Enterprise CPaaS pilots. Able to Create bespoke platform demos using DIGO API suite Identifying needs for partner services and recruiting partners with competitive offerings to augment our offerings. Reporting:



tracking and reporting on sales opportunity pipeline to facilitate opportunity management and accurate sales forecasting. Defining and executing business development and lead generation activities, and necessary planning and coordination with marketing, sales management, and other functions. Develop and execute customer-specific account plans along with Account Team, including regular account reviews. Maintain relationships and grow business with all major customers. Identifying and reporting on local market dynamics and product requirements to assist product manager in defining appropriate strategies and pricing for the territory. Provide input to product manager to support in the development of sales strategies, planning and forecasting, budgeting, and marketing, lead generation activities and recent feature requirements. Candidate must be willing to travel in the region with up to 10% travel time, work-from home and travel restrictions permitting. Minimum qualification & experience Must be able to collaborate across stakeholders – Internally (e.g. Regional sales and sales leadership, Product, Marketing; Network Team, Service Delivery / Assurance / Management, Billing & Collections , Solutions Team) and Externally (e.g.



Customers, Marketing Research, Customer forums, Partners, Suppliers OEM vendor teams) Proven track record over 8-10 years in CPaaS, contact center or collaboration sales to large enterprise and BPO. Experience with major vendors, cloud application service providers, or SIs in this space preferred. Specific experience in / understanding of: The CPaaS and contact center market and requirements across customer segments and verticals Major trends, technologies including IVR, CR, WFM, AI, ML, and automation Large managed services and SaaS sales and commercial models Pricing models, and development of deal financials, margin analysis. Balancing trade offs between cost, SLA, and SOW in complex deals. Large deal management for both direct and partner deals Demonstrated experience in customer engagement at senior leadership /CxO levels and consultative selling is required Pragmatic, hands-on style. Creative, flexible, and able to “think outside the box” Self-motivated and able to achieve results through others Knowledge of spreadsheet software and sales-related software (Salesforce.com highly desirable)

Additional experience and expertise in contact center solutions is highly desirable Experience in having managed team of specialists in formal or in player/ coach environment is desirable

Interested candidates, DM me or kindly share your CV on View email address on jobs.institutedata.com

Benefits of working as a Engineer in Sydney:

● Learning opportunities
● Advancement opportunities
● Competitive salary

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