The Company

Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in up-to-date enterprise applications to enhance efficiency, data quality and user experience.​

The Role

Work with business stakeholders to understand needs and translate them into effective fit-for-purpose application solutions using ITT-owned and ITT-supported systems.

- Provide functional expertise on enterprise and business applications, especially Microsoft stack and D365, including configuration options, workflows, and user experience, to improve how systems support business processes.
- Act as a key liaison between business areas, ITT teams, and vendors to design and enable solutions, translating between business requirements and system capability.
- Contribute across the Application lifecycle supporting application onboarding, enhancement, optimisation and decommissioning, ensuring solutions align with ITT standards, governance and support models.
- Ensure supportable and operationally aligned solutions are designed to align with ITT application support models, ensuring clarity of ownership, escalation paths, and ongoing support arrangements.
- Demonstrate a commitment to BSL's quality framework and culture by
- identifying and driving continuous improvement and optimisation opportunities to improve application use, configuration, or integration to enhance efficiency, user experience, and value for BSL.
- Embed governance, risk and compliance in solutions by ensuring application solutions consider information security, privacy, accessibility and compliance requirements and align with BSL policies and standards.
- In collaboration with manager, set goals and objectives to ensure outcomes are met.




- Model BSL's values and adhere to the Code of Conduct in everyday work practices.
- Maintain a safe work environment and ensure steps are taken to prevent unsafe work practices in accordance with BSL policies and procedures.

Skills you will bring

- Partner with stakeholders to capture requirements and translate them into application solutions that improve business outcomes.
- Provide functional expertise across business applications (configuration, workflows, UX) and recommend enhancements.
- Identify optimisation opportunities to improve application use, configuration, and integrations (efficiency, usability, data quality, value).
- Support platforms such as Dynamics 365 and Microsoft 365, working with vendors and internal teams to resolve issues and maintain performance.
- Contribute across the application lifecycle: onboarding, enhancements, optimisation, and decommissioning, aligned to governance.
- Collaborate with business, ICT, and vendors to design, deliver, and support solutions-bridging business needs and system capability.
- Design solutions that fit ICT support models, with clear ownership, escalation paths, and operational support needs.

Reference Number: 06810-(phone hidden) - PJ

This is a hybrid position.

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📌 Applications Solutions Specialist (Fitzroy)
🏢 Recognized
📍 Fitzroy