Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

Current exciting opportunity to work within our Defence Division

About the Role

We have a role available for a Capability Assurance & Compliance Manager in our Defence division. This is a permanent full-time position based in Melbourne, Darwin or Adelaide.

About us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Your next role comes with these perks:

- Flexible working - all flexibility requests are genuinely considered. This position offers hybrid working.

- Career development – we offer growth opportunities and support internal mobility. Employees have access to skill enhancement through cross-training among service teams, as well as participation in mentoring and leadership development programs.

- Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.

- Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.

- Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition.

About the Role

- Own end‑to‑end delivery of the 3rd‑party audit program and ensure audits are completed on time.

- Keep the schedule aligned with contract requirements and Defence priorities.

- Ensure all service lines, sites, documentation, systems, and personnel are audit‑ready.

- Serve as the main point of contact for external auditors.

- Track non‑conformances, CARs,



and corrective actions through to closure.

- Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.

- Deliver regular program updates, including monthly auditor and customer meetings.

- Share annual schedules, notifications, and reporting expectations with stakeholders.

- Arrange SME participation for desktop and onsite audits.

- Provide objective evidence to third‑party auditors.

- Consolidate feedback, manage responses, and oversee systemic issue resolution.

- Ensure adequate resourcing to support successful audit delivery.

About You
Our ideal candidate will have:

- Internal auditing experience with demonstrated interaction with third‑party auditors.

- Facilities maintenance background with a minimum of 5 years’ experience.

- Lead Auditor certification.

- Time‑management capability across concurrent projects.

- Strong communication skills with internal and external stakeholders.

- Leadership and coordination of audit programs.

- Stakeholder engagement to ensure timely audit outcomes with clear actions.

You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.

How to apply

Please submit your interest with the apply button where you will be directed to create a profile on our system.

We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email [email protected].

Department

Administration

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

📌 Capability Assurance and Compliance Manager (Melbourne)
🏢 Important Business
📍 Melbourne